I graduated with a bachelor's degree in Marketing and Business Management.
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I believe in honesty, dedication and results in everything I do!
I'm acquainted with blog and article posting and marketing, data entry, web research, social media / networking and with various online activities.
I have worked as a customer service and a technical support representative for 6 years in various multinational BPO companies and have worked as a QA Specialist for more than 2 years. My job includes making sure that work is in par with client's...
Mar 31, 2014|Virtual Assistant|Private|Completed
Jan 6, 2014|Virtual Assistant|Private|Completed
Feb 13, 2013|Virtual Assistant|Private|Completed
Jan 20, 2013|Search Engine Marketing|Private|Completed
I am currently acquainted with:
- Blog / Article Marketing.
- Post commenting and backlinking.
- Account creations for different sites, blog set-up.
- Article submission to various article sites (e.g., ezinearticles, articlesbase, amazines, goarticles, etc.)
- Data entry, converting documents to exel or MS word files.
- Customer servicing via email, and live chat support.
- Email response handling and sorting.
- Simple photo editing.
- Data mining and scraping.
- Social media marketing and networking.
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Freelancer / Independent Contractor
2011 - Present
- data entry, converting to exel files
- web 2.0 account creations / set -up for different blog and websites
- forum posting
- social media marketing and networking
- customer servicing thru email,...
Wipro BPO Phils. Ltd. Inc. (British Telecoms)
Debt Collection Representative
2009 - 2011
- Collecting and assessing debts from big and small businesses and government institutions in UK.
- Defining the quality processes by meeting and discussing with the clients.
- Listening and...
Teleperformance Phils. - BPO (AT&T Accenture)
Technical Support Representative
2007 - 2008
- Taking inbound calls from customers and assisting them about computer, broadband and or I.T. Issues.
- Fixing high speed Internet connection problem.
- Troubleshooting different computer issues.
Convergy's - a BPO Company (JP Morgan Chase)
Customer Service Representative
2005 - 2007
- Taking inbound calls from customers and assisting them with their credit card queries and complaints.
- Assisting and giving excellent customer service over the phone.
- Analyzing problems and...