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Chris S | Elance
 
176985602337900
Last Sign-in: Jun 16, 2015

Chris S

   Ireland
  |   Dublin, Leinster

Overview

A highly motivated individual, possessing a vast array of experience in various corporate environments. Believing a passion for people and technology innovation delivers results in the modern business world.

A passion for identifying problems and devising the best solution to resolve them. Creative, with a flair for communication and marketing. Building relationships with colleagues comes second nature, along with effective communication skills across all levels of business.

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Skills (10)

Tested
Governance
Requirements Gathering
Strategy
Leadership
Management
Synergies
Business Analysis
Analysis
Data Analysis
SharePoint

Employment

Microsoft
Global Operations Readiness
2012 - Present
• Responsible for the effective run management of the Global Readiness Framework. • Working with business owners to design new strategies, processes and systems to support the launch of new...
Microsoft
Inquiry Program Manager – Cloud (BIOS)
2010 - 2012
• Part of the triage structure for Cloud Products (BPOS & O365). • Supporting & managing engagement between BIOS OAM team and customer support team. • Vast knowledge of Online Services products,...
Microsoft
FAST Customer Care Specialist
2010 - 2010
• End to end management of license delivery for new & existing customers. • Building the team reporting structure. • Point of contact for PRI 1 escalations. • Working as the SPOC for FAST Account...
Vodafone
Enterprise Porting Executive
2008 - 2009
• Transitioning corporate & government accounts onto the Vodafone platform. • On site sales meetings & presentations with Corporate Account Managers. • End to end project management. • Liaising...
Vodafone
Business Care Executive
2007 - 2008
• Working with Business Account Managers on service issues. • Dealing with key clients from Vodafone’s Business Customer Base. • Managing key business accounts alongside Business Account Managers....
Vodafone
Credit Management
2006 - 2007
• Liaising with Corporate clients for debt recovery purposes. • Working on various large projects with time constraints. • Optimising Vodafone’s corporate collections process. • Creating...
Vodafone
Customer Service Rep
2005 - 2006
• Vast experience of dealing with the Vodafone personal customer base. • Handling on average of 40 – 80 calls a day and meeting all KPI’s and targets. • Admin C.S.R. on both pre and post pay help...

Education

Liverpool John Moores University
Business Information Systems with Cloud Computing
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Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
ChrisS1798
Type
Individual
Member Since
June 2015
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Chris S | Elance

Chris S