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Christian Mark Lopez | Elance
 
176985602337900
Last Sign-in: Dec 8, 2014

Christian Mark Lopez

   Canada
  |   Beaumont, Alberta

Overview

Minimum Hourly Rate $16

I am a experienced level II technical support representative. I have been working in the BPO industry for over 5 years. I started as a level I technical support representative and worked my way up to supervisory position.

I have worked with HP Printer APAC Support, AT&T DSL, Microsoft Xbox and Marriott International Service Desk.

I also have an experience working as an Incident Coordinator at ACS-Xerox supporting the Marriott Service Desk.

I am highly skilled and still willing to learn. I am motivated and optimistic. I always do my best...

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Skills (10)

Tested

Employment

Marriott International Service Desk
Incident Coordinator
2013 - 2014
As an Incident Coordinator we coordinate with resolver groups when an issue is raised depending on the severity level of the issue. We also make sure that all the service desk analysts are aware of...
Microsoft Xbox
Level II Technical Support Representative
2011 - 2012
As level II Technical Support Representative of Microsoft Xbox we are responsible in providing hardware technical support and warranty inquires for the xbox console. Part of our job is to process...

Education

Trade Tech. International Science Institute
Computer Technology
-
Overview  |  Job History  |  Resume/C.V.

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ChristianMarkLopez
Type
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Member Since
December 2014
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Christian Mark Lopez | Elance

Christian Mark Lopez