I am a experienced level II technical support representative. I have been working in the BPO industry for over 5 years. I started as a level I technical support representative and worked my way up to supervisory position.
I have worked with HP Printer APAC Support, AT&T DSL, Microsoft Xbox and Marriott International Service Desk.
I also have an experience working as an Incident Coordinator at ACS-Xerox supporting the Marriott Service Desk.
I am highly skilled and still willing to learn. I am motivated and optimistic. I always do my best...