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Christina Stephens | Elance
 
176985602337900
Last Sign-in: Dec 23, 2014

Christina Stephens

Always Quality Service and Satisfied Customers
   Jamaica
Montego Bay

Overview

Minimum Hourly Rate $4

I have over thirteen years experience in customer service, quality analysis,sales and marketing and data entry as well as possesses strong written and verbal skills. I am also experienced in the operation of word processing soft wares, database management, electronic spreadsheets, computer art and graphics, desktop publishing and computerized accounting. I am a people person who learns, adapts and takes instructions very well. I am motivated by customer and employer satisfaction and I dedicate myself to providing the most reliable and...

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Skills (10)

Tested
Baking
Comic Writing
Cooking
Editing
Humor Writing
Slogans
E-mail marketing
Inbound marketing
Indexing
Outbound Sales

Employment

Global Gateway Solutions
Quality Analyst
2008 - 2013
Quality Analyst Manager. Managed a team of over 25 Quality Analysts for the AT&T customer service department.
Vista Print
Graphic Designer/Customer Service Representative/Q
2005 - 2007
Started as a graphic designer who assisted customers to design business cards as well as other printed products on line. Promoted in three months to a Quality Analyst responsible for monitoring...
Eservices Group
Telecommunications Specialist
2001 - 2004
Team Lead for a group of between 10 and 15 agents who were responsible for providing customer service and technical support to Philips Consumer Electronics customers. I monitored, analyzed, trained...

Education

New Era Business Institue
Assocates Degree in Business Management
1997 - 1999
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
ChristinaStephens
Type
Individual
Member Since
November 2014
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Christina Stephens | Elance

Christina Stephens