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Chris M. | Elance
 
176985602337900
Last Sign-in: Apr 12, 2013

Chris M.

The Expert Help Desk
   United States
  |   Eastlake, OH
  |  12:46 pm Local Time

Overview

Minimum Hourly Rate $11

7+ Years in IT with a Specialty in Virtual Support

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Skills (10)

Tested
Help Desk Certification
My Score
avg
Passed

Service Description

I work from a home office, on-sight and/or virtual to achieve my clients needs for maintenance, repairs, upgrades, custom installs, etc. on personal computers, generally Laptop/Desktop PC's, Printers/Scanners/Faxes, Tablets/Phones, Home Audio/Video, CCTV and Networking. I am very proficient with all Microsoft Windows Operating Systems and becoming more interested and knowledgeable with Linux Based Operating Systems as well as Apple operating systems. Additionally, I am also very proficient with Microsoft Proprietary Software’s, as well as the industry leading Mobile Operating Systems and a wide array of third party software’s/Services.
A small example of this is as follows:
-iOS, Android, Windows Mobile OS and Thin Clients
-Virtual, Maintenance, Backup, Security, Networking, Hardware/Firmware/Driver/Registry Related Utilities, Productivity, Audio/Video, OS Preinstallation Environments and customization.

I perform basic to expert tasks. I have performed hardware/software related maintenance, repairs and upgrades over the years with a high quality success rate and happily returning clientele. I consider myself a valuable resource with my level of knowledge, experience, customer service satisfaction, troubleshooting and keeping systems updated with today’s vastly growing technologies


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Education

Penn Foster
PC Maintance & Repair - Diploma
2008 - 2009
Overview  |  Job History  |  Resume/C.V.

Keywords

Virtual
Help
Desk
Support
IT
Technician
PC
MAC
Tier 2
Networking
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
ChristopherRyan
Type
Individual
Member Since
February 2013
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Chris M. | Elance

Chris M.