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Chryzelle Marie Leuterio | Elance
 
176985602337900
Last Sign-in: Nov 11, 2014

Chryzelle Marie Leuterio

experienced customer service agent
   Philippines
Cebu City

Overview

Minimum Hourly Rate $9

3 years in the call center industry; experience in handling billing issues, upselling, appointment setting, data entry and customer service accounts; available to start immediately, with US magic number if needed

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Portfolio

Skills (10)

Tested
Video Editing
My Score
avg
Passed
Customer Service (Call center env.)
My Score
avg
Passed
Customer Service
My Score
avg

Employment

unitedhealth group
appointment setter
2013 - 2014
Responsibilities: 1) Check patients’ insurance coverage 2) Call patients to inform them the need for annual well-checks 3) Schedule doctor’s appointments 4) Discuss preparation needed for...
vicente sotto memorial medical center
nurse
2011 - 2012
1-year contract only Responsibilities: 1) Provide total nursing care 2) Assist in pre-operative and post-operative care 3) Give patient medications 4) Follow doctor’s orders
Convergys
customer service representative (SPRINT account)
2010 - 2011
Responsibilities: 1) Assisting customers who request information about their account 2) Provide options for customers to upgrade or downgrade service 3) Connect customers who wish to open a new...
stream (VONAGE-retention account)
account manager/retention agent
2009 - 2010
Responsibilities: 1) Assists customers who requests to disconnect their account 2) Connect customers to other departments as needed. (technical support, sales, customer service department) 3)...

Education

cebu doctors' university
bachelor of science in nursing
2004 - 2008
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
chryzelletan
Type
Individual
Member Since
September 2014
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Chryzelle Marie Leuterio | Elance

Chryzelle Marie Leuterio