Successful projects take organization and focus.
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With over fifteen years of experience managing technology and service delivery projects, Iím here to meet your project management needs. I can provide the organization and focus that you as a business owner or manager need applied to mission critical projects.
Jun 9, 2015|Project Management|Private|Completed
May 28, 2015|Virtual Assistant|Private|Completed
I provide professional project management in a cost and time efficient manner. In particular, I can help you manage the delivery of technical systems and services to clients.
My services include:
- Managing projects from initiation to closeout
- System implementations
- Vendor management
- Project team management
- Technical documentation
I have helped clients manage projects of these types:
- Secure data exchange between companies
- Setup and manage Professional Services and Ad Operations departments
- Data warehouse reporting
- Implementing contact center quality monitoring systems
- Implementing hosted interactive voice response (IVR) solutions
- Deploying Customer Relationship Management (CRM) solutions
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Data Integration Director
2011 - 2014
Managed all client data integrations for the company. Projects involved the identification, collection, and processing of client data required to profile and target customers, algorithmically...
Implementation Services Director
2008 - 2010
Oversaw the on-boarding of all clients onto the companyís service platforms. This included clients of the companyís TV media agency, PrecisionDemand, its Per Inquiry (PI) ad network, and its...
Acting Manager of Professional Services
2007 - 2007
Managed a professional services department of project managers, field service engineers, and product trainers who implemented contact center software solutions.
Lead/Senior Project Manager
2004 - 2007
Balanced the workload of software implementation projects among a project management team and acted as the point of escalation for project managers and stakeholders. Coached and mentored project...