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Aaron Chun | Elance
 
176985602337900
Last Sign-in: Feb 22, 2016

Aaron Chun

Project and Service Delivery Manager
   United States
  |   Bainbridge Island, WA
  |  2:46 am Local Time

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Overview

Successful projects take organization and focus.

With over fifteen years of experience managing technology and service delivery projects, Iím here to meet your project management needs. I can provide the organization and focus that you as a business owner or manager need applied to mission critical projects.

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Jun 9, 2015|Project Management|Private|Completed
May 28, 2015|Virtual Assistant|Private|Completed

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Portfolio

Created a project guide that led new implementation managers at a software company...
Led a project team to configure and deploy Siebel Customer Relationship Management...
Developed and maintained site ready checklists for the implementation of call center...
Created technical documentation for clients of a technology company on how to enable a...
Developed an Excel based project plan for project teams at a TV ad agency to track the...

Skills (10)

Tested
English Language
My Score
avg
Passed
English for Business
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avg
Excel
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Passed
Project Management
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People Management
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Data Warehousing
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Presentation Skills
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Google Analytics
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Passed
Operations Management
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Passed
Microsoft Word
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Negotiation Skills
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Service Description

I provide professional project management in a cost and time efficient manner. In particular, I can help you manage the delivery of technical systems and services to clients.

My services include:
- Managing projects from initiation to closeout
- System implementations
- Vendor management
- Project team management
- Technical documentation

I have helped clients manage projects of these types:
- Secure data exchange between companies
- Setup and manage Professional Services and Ad Operations departments
- Data warehouse reporting
- Implementing contact center quality monitoring systems
- Implementing hosted interactive voice response (IVR) solutions
- Deploying Customer Relationship Management (CRM) solutions

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Employment

PrecisionDemand
Data Integration Director
2011 - 2014
Managed all client data integrations for the company. Projects involved the identification, collection, and processing of client data required to profile and target customers, algorithmically...
PrecisionDemand
Implementation Services Director
2008 - 2010
Oversaw the on-boarding of all clients onto the companyís service platforms. This included clients of the companyís TV media agency, PrecisionDemand, its Per Inquiry (PI) ad network, and its...
Envision Telephony
Acting Manager of Professional Services
2007 - 2007
Managed a professional services department of project managers, field service engineers, and product trainers who implemented contact center software solutions.
Envision Telephony
Lead/Senior Project Manager
2004 - 2007
Balanced the workload of software implementation projects among a project management team and acted as the point of escalation for project managers and stakeholders. Coached and mentored project...

Education

Willamette University
Bachelor of Arts
1988 - 1992
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

project
manager
implementation
integration
data
analytics
BI
service
delivery
advocate
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  • 12 months
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Identity
Username
chunaaron
Type
Individual
Member Since
October 2014
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Aaron Chun | Elance

Aaron Chun