“I am sorry the sdaymude wasn't completely satisfied with the formatting of his resume. I am encouraged however, that he provided a perfect 5.0 rating for the all-important category of my offering him the best in the all-important "Professional" category.
That rating of 5.0 is what I am accustomed to, and obviously suggests scoring in the other categories should have been higher as well.
There are times when the client will be satisfied with only his own words on a resume project -- even if that is not the best approach -- and that is what we did here.
My guarantee is to stay with the project until the client is 100 percent satisfied, and that is what I did with sdaymude through multiple revisions. At the end of the project, I was more than happy with my effort and results -- and the perfect 5.0 rating for the professional service.