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Charisse S. | Elance
Last Sign-in: Nov 19, 2008

Charisse S.

Dedicated, Exp'd, and Admin Professional 4 Hire!
   United States
  |   las vegas , NV


Minimum Hourly Rate $14

*Outstanding diplomacy that consistently produces win-win results for the customer and the company.
*Natural problem solving skills that create both practical and agreeable solutions to any diverse situations.
*Consistently exceeded personal sales quotas & inspired sales team members to meet sales group goals.
*Strong organizational skills with the ability to multi-task and prioritize projects.
*Ability to work well independently and with others in a fast-paced team environment.
*Ability to type at a rate of 65 words per minute and...

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Skills (6)

Call Center Skills
Microsoft Excel
Microsoft PowerPoint
Microsoft Access Administration
General Office Skills
Microsoft Word

Service Description

I'm a very outgoing, professional, hardworking, multi-skilled invindividual who loves keep busy and helping other accomplish their goals. I have worked in various job industries and applied those skills I love to everyday tasks that i have used with various employers. I'm very dependable and love learning new skills and helping out others in need.

Word, Excel, PowerPoint, Access, Outlook, Internet, Email, Data Entry, Filing, Faxing, PowerPoint, Access, Outlook, Lotus Notes, Typing, Communications, Medical Terminology, MediCal, MediCare, 3rd Party, SAP, Audits, Timely Filing, Analytical skills, Certified Coding Specialist-(CCS), Certified Professional Coder-(CPC)

*Virtual Administrative Assistant
*Administrative Secretary
*Executive Assistant
*Data Entry Rep
*Accounting Clerk
*Sale Rep
*Financial Services Rep
*Bank Teller
*New Accounts Rep
*Escalated Call Rep
*Call Center Customer Service Rep
*Help Desk Assistant
*Medical Collector
*Remote medical Biller
*Remote Medical Coder
*Remote Medical Claims Examiner
*Claims Medical Claims Adjudicator
*Human Resources
*Office Management

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Anthem-Blue Cross
Claims Examiner (Contracted)
2008 - 2008
*Adjudicated health insurance claims for proper reimbursement of clean claims according to state and federal guidelines. *Examined pended claims for adjustments, medical review inquiries, and...
Children's Hospital of Oakland
Medical Coder
2006 - 2007
*Coded and translated doctor's worded diagnosis of inpatient medical records into a CPT/ICD-9 billing format for recoupment of rendered medical services. *Abstracted pertinent information from...
Abbott Laboratories
Call Center Service Rep
2005 - 2005
*Answered inbound calls in a busy call center and provided customers with superior customer service in a fast-paced environment. *Processed customers' faxed, EDI, and phone orders in a SAP...
CSAA -AAA Auto Club
Call Center Member Service Rep
2004 - 2004
*Answered inbound calls in a fast-paced environment to increased sales volumes and assisted customers with their insurance related needs. *Processed new membership applications, canceled...
Customer Service/Claims Examiner
2000 - 2002
*Processed members' requests for provider changes, medical benefits, ID cards, and billing inquiries. *Adjudicated insurance claims to determine proper reimbursements and members eligibility of...
AT&T Broadband
Call Center Customer Service Rep
2000 - 2002
*Provided customers with superior service to improve high quality sales volumes in consistent with customers needs in a high volume call center. *Assisted customers company products and the...
Tenet Health Central Business Office
Collections Rep (Temporary)
2000 - 2000
*Collected monies on past due accounts to bring past account due at a current or zero balance. *Answered customers written/ phone inquiries in regards to account balances, write-offs, and requests...
Call Center Customer Service Rep
2000 - 2000
*Assisted customers with inquiries via email with online orders and researched account information in a fast-paced inbound/outbound call center. *Processed invoices, charge backs, credited...
Bank of America
Bank Teller/New Accounts
1997 - 2000
*Assisted bank customers with banking services: new accounts stop payments, and account inquires. *Processed cash deposits wire transfers, balance cash drawers, and service bank customers....
Call Center Customer Service Rep
1995 - 1999
*Provided customers with superior service in a fast-paced call center: emphasized our goals on meeting and over exceeding monthly sales goals in a team environment. *Processed customers orders in...


UC Berkeley- HAAS School of Business
Business Administration- Bachelors Degree
1994 - 1998
Overview  |  Job History  |  Resume/C.V.


and Intellectually Gifted!
My Snapshot
Elance Level
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  • 12 months
  • Lifetime
Per Client
Member Since
July 2008
Elance URL
Charisse S. | Elance

Charisse S.