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Charisse S. | Elance
 
176985602337900
Last Sign-in: Nov 19, 2008

Charisse S.

Dedicated, Exp'd, and Admin Professional 4 Hire!
   United States
  |   las vegas , NV

Overview

Minimum Hourly Rate $14

*Outstanding diplomacy that consistently produces win-win results for the customer and the company.
*Natural problem solving skills that create both practical and agreeable solutions to any diverse situations.
*Consistently exceeded personal sales quotas & inspired sales team members to meet sales group goals.
*Strong organizational skills with the ability to multi-task and prioritize projects.
*Ability to work well independently and with others in a fast-paced team environment.
*Ability to type at a rate of 65 words per minute and...

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Skills (6)

Tested
Call Center Skills
Microsoft Excel
Microsoft PowerPoint
Microsoft Access Administration
General Office Skills
Microsoft Word

Service Description

I'm a very outgoing, professional, hardworking, multi-skilled invindividual who loves keep busy and helping other accomplish their goals. I have worked in various job industries and applied those skills I love to everyday tasks that i have used with various employers. I'm very dependable and love learning new skills and helping out others in need.

Skills:
Word, Excel, PowerPoint, Access, Outlook, Internet, Email, Data Entry, Filing, Faxing, PowerPoint, Access, Outlook, Lotus Notes, Typing, Communications, Medical Terminology, MediCal, MediCare, 3rd Party, SAP, Audits, Timely Filing, Analytical skills, Certified Coding Specialist-(CCS), Certified Professional Coder-(CPC)

*Virtual Administrative Assistant
*Administrative Secretary
*Executive Assistant
*Data Entry Rep
*Accounting Clerk
*Sale Rep
*Financial Services Rep
*Bank Teller
*New Accounts Rep
*Escalated Call Rep
*Call Center Customer Service Rep
*Help Desk Assistant
*Medical Collector
*Remote medical Biller
*Remote Medical Coder
*Remote Medical Claims Examiner
*Claims Medical Claims Adjudicator
*Human Resources
*Office Management

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Employment

Anthem-Blue Cross
Claims Examiner (Contracted)
2008 - 2008
*Adjudicated health insurance claims for proper reimbursement of clean claims according to state and federal guidelines. *Examined pended claims for adjustments, medical review inquiries, and...
Children's Hospital of Oakland
Medical Coder
2006 - 2007
*Coded and translated doctor's worded diagnosis of inpatient medical records into a CPT/ICD-9 billing format for recoupment of rendered medical services. *Abstracted pertinent information from...
Abbott Laboratories
Call Center Service Rep
2005 - 2005
*Answered inbound calls in a busy call center and provided customers with superior customer service in a fast-paced environment. *Processed customers' faxed, EDI, and phone orders in a SAP...
CSAA -AAA Auto Club
Call Center Member Service Rep
2004 - 2004
*Answered inbound calls in a fast-paced environment to increased sales volumes and assisted customers with their insurance related needs. *Processed new membership applications, canceled...
PacifiCare
Customer Service/Claims Examiner
2000 - 2002
*Processed members' requests for provider changes, medical benefits, ID cards, and billing inquiries. *Adjudicated insurance claims to determine proper reimbursements and members eligibility of...
AT&T Broadband
Call Center Customer Service Rep
2000 - 2002
*Provided customers with superior service to improve high quality sales volumes in consistent with customers needs in a high volume call center. *Assisted customers company products and the...
Tenet Health Central Business Office
Collections Rep (Temporary)
2000 - 2000
*Collected monies on past due accounts to bring past account due at a current or zero balance. *Answered customers written/ phone inquiries in regards to account balances, write-offs, and requests...
WhatsHotNow.Com
Call Center Customer Service Rep
2000 - 2000
*Assisted customers with inquiries via email with online orders and researched account information in a fast-paced inbound/outbound call center. *Processed invoices, charge backs, credited...
Bank of America
Bank Teller/New Accounts
1997 - 2000
*Assisted bank customers with banking services: new accounts stop payments, and account inquires. *Processed cash deposits wire transfers, balance cash drawers, and service bank customers....
Williams-Sonoma
Call Center Customer Service Rep
1995 - 1999
*Provided customers with superior service in a fast-paced call center: emphasized our goals on meeting and over exceeding monthly sales goals in a team environment. *Processed customers orders in...

Education

UC Berkeley- HAAS School of Business
Business Administration- Bachelors Degree
1994 - 1998

Keywords

Energetic
Professional
Detail-Oriented
and Intellectually Gifted!
My Snapshot
Elance Level
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Identity
Username
cinnnamon
Type
Individual
Member Since
July 2008
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Charisse S. | Elance

Charisse S.