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Claire G. | Elance
 
176985602337900
Last Sign-in: Nov 29, 2013

Claire G.

experienced in data entry and customer service
   France
  |   St vincent le chartre, poitou-charentes
  |  9:19 am Local Time

Overview

From working for many years at one of the leading UK and French energy companies I have developed strong customer service skills, typing and organisational skills. I have also worked for a major international finance company dealing with their corporate clients working to tight deadlines over 3 timezones. This role not only gave me a very strong eye for detail but it also developed my data entry skills to a proffesional level.

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Feb 12, 2012|Virtual Assistant|$61|Completed
|
4.2

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Skills (10)

Tested
Time Management
Time Management Test
My Score
avg
Microsoft Word
Customer Service
Customer Service Test
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
Knowledge of Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Computer Skills
U.S. Culture

Employment

American Express
International payment processor
2009 - 2010
Valadating payment details. Dealing with both international clients and banks via email and telephone. Re-setting passwords for clients. Performing client checks on new and existing clients....
Telegen
Quialty Assor and telesales agent
2008 - 2009
Listening to agents calls. Marked agents depending on polices, phone etiquette and customer responses. Made sure all telesales agents where adhereing to company policies at all times. Making sure...
EDF Energy
customer service advisor
2006 - 2008
Answering inbound customer queries. Handling all written customer complaints. Updaing customer accounts. Informing customers of latest products. Correcting customer bills. Informing previous...
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
clairelg
Type
Individual
Member Since
September 2011
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Claire G. | Elance

Claire G.