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Don A. | Elance
 
176985602337900
Last Sign-in: Mar 12, 2009

Don A.

Operations/Finance Pro
   United States
Plano

Overview

International operations executive with over 25 years experience leading professional services, support, sales ops teams in the technology industry. MBA in finance. Let me help you to develop your business plan, implement projects, create meaningful metrics, drive disciplined performance, turn around under performing projects and geo's. Excellent analytic and business analysis skills. Proficient in Project, Word, Excel, Power Point, Acess, and Office.

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Skills (1)

Tested
Business Plans Test
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Service Description

Experience:
Vollee Inc, Management Consultant
Drove the establishment of an integrated software development management process, progress management review process for new releases, and establishment of an end user support infrastructure, which resulted in meeting the successful beta rollouts that were delivered on time and on specifications.
Openwave Inc, Vice President Global Operations
Responsible for financial and operational management of worldwide professional services, consulting, onsite support, offsite support, and software customization business segments for this $4300m telecom solutions company.
• Exceeded all key financial metrics.
• Scaled the organization and processes as revenues grew 40% in FY2005 and 38% in FY2006 while staffing increased from 158 to 431 world wide.
• Led cross-functional team to create and implement a comprehensive services management system. Key programs included performance and career development; Oracle Financials, OTL, and OPA; global billing rates; offshore Custom Development Center; salesforce.com funnel management; technical training, customer training, and business practices.
• Standardized Project Management Methodology, training, and implemented external PMP Certification of Project Managers worldwide, which substantially reduced the number and impact of non-performing projects.
• Led the APAC/Japan Region to exceed financial metrics for 2 Qtrs as Acting General Manager.
• Successfully led...

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Employment

Vollee
Management Consultant
2008 - 2008
Vollee is a startup software development company that provides an interactive PC experience on mobile devices. Drove the establishment of an integrated software development management process,...
Openwave Systems
Vice President Global Service and Support Operations
2005 - 2007
Openwave Systems Inc is the leading independent provider of software solutions that ignite mobility for the communications and media industries. Responsible for financial and operational...
hp/Compaq Computer
Cheif of Staff Global Services Operations and Planning
1996 - 2002
Global $73 billion technology solutions provider to consumers and businesses whose offerings span IT infrastructure, personal computing and access devices, global services, and imaging and...
Digital Equipment Corporation
Service Delivery Planning Manager
1981 - 1996
$13 billion supplier of networked computer systems and components, software, and services. Responsible for the delivery of mission critical computer services for 15,000 contracts with a workforce...
Overview  |  Job History  |  Resume/C.V.

Keywords

operations
finance
reporting
international
services
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Identity
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ClaremontMBA
Type
Individual
Member Since
February 2009
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Don A. | Elance

Don A.