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Gaye Clemson | Elance
 
176985602337900
Last Sign-in: Aug 6, 2012

Gaye Clemson

Strategy, Planning & Operations Consultant
   United States
  |   Capitola, CA

Overview

Minimum Hourly Rate $110

Strong, results-driven, high tech leader with an extensive track record in strategic planning, operational performance management, key initiative project, program and portfolio management, business process improvement and customer experience analytics. Especially skilled in process-based business problem resolution, change management and in leading, influencing and leveraging global cross-functional teams to high performance. Deep functional knowledge of sales, marketing, techical services customer support and international business....

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Portfolio

List of Project References in the following areas: Strategic Planning and...

Skills (5)

Tested
Business Analysis
Business Planning
Market Research
business performance management
business process improvement

Service Description

Strategy and Planning Consulting
- Customer Experience Survey Assessments
- Environmental Scans (Internal and External)
- Strategic Planning Process Design
- Strategy and Operational Planning Process Facilitation
- Strategy Alignment Cascade Design
- Governance Model Assessments
- Operational Plan Development
- Strategy Execution Assessments
- Strategy Message Development
- Strategy Web Portal Design

Strategic Initiative Portfolio/Program Management
- Effectiveness Assessments
- Process Design and Improvement
- Portfolio Management 'Best Practices' Workshop
- Project Management 'Best Practices' Workshop

Organizational Performance Management
- Performance Measurement Effectiveness Assessment
- Performance Metrics Development Workshops
- Metrics Dashboard Design and Development
- Balanced Scorecard Implementation
- Performance Reporting Development


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Employment

Cisco Systems
Sr. Mgr. Business Operations, Strategy & Planning
2006 - 2011
Position #1 Successfully managed a strategic planning, performance management and communications team for a group that managed Cisco’s corporate real estate portfolio and the delivery of related...
Globalinkage Consulting
Principal
1992 - 2006
Managed over 100+ cross-functional engagements for C-level executives at small and large clients (Cisco, HP, Visa International, IBM Global Services, Oracle, Wells Fargo) including...
Tandem Computers
Sales Operations, Marketing Program Management
1984 - 1992
Multiple corporate marketing and sales operations positions of increasing responsibility in major account and channel partner sales and marketing as the company grew from $500M to $2B.
Bell Canada Computer Communications Group
Industry Mkting, Project & Product Marketing Mgr
1980 - 1984
Financial Services Industry Solution Marketing Manager and New Services Product Marketing Manager for the data communications arm of Canada’s largest Service Provider.

Education

Harvard University
International Market Management Certificate
-
Stanford University
Advanced Project Management Certificate
-
Queen's Univeristy
Honours Bachelor of Commerce
-

Keywords

strategy
operational planning
performance management
business process improvement
customer experience market research and analytics
My Snapshot
Finance & Management
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
clemsong
Type
Individual
Member Since
May 2012
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Gaye Clemson | Elance

Gaye Clemson