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Casey H. | Elance
 
176985602337900
Last Sign-in: Jan 6, 2014

Casey H.

Articulate and detail-oriented multitasker!
   United States
  |   Elizabethton, TN

Overview

Extensive experience in customer service, reception, inbound and outbound calling, office admin, data entry, scheduling, and much more.

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Skills (10)

Tested
Creative Writing
My Score
avg

Service Description

I have 9 years of customer service and administrative experience to offer. I've worked in multiple office environments, and I am very familiar with filing systems, record systems, CRM systems, and have worked with sensitive files and customer information. I'm well-attuned to, and prefer, working in an environment that requires multi-tasking and has the potential to be fast-paced. I'm familiar with communicating with customers by phone and digitally. I'm exceptional at managing various tasks at once, and keeping attention to detail. I'm comfortable and familiar with MS Office, Excel, spreadsheets, and other various software.



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Employment

Advanced Call Center
Customer Service Rep
2013 - Present
Extensive training in customer service, call handling, multitasking, CRM systems, payment systems, sensitive customer information handling, multiline phone system experience, sales and incentives,...
Carmax
Business Office Associate
2012 - 2013
Retail/Administrative -Delivered exceptional service to both internal and external customers, in a fast-paced environment. -Processed all documents associated with customer vehicle purchases....
Quality Inn
Front Desk Manager
2010 - 2011
Hospitality -Guest Services professional in a 54 Room Hotel, hardworking, professional, and courteous. Answer phones, sell rooms, check in guests, and responds to the needs of our guests with a...
Chrysler, Jeep, Dodge
Front Desk Office Admin
2009 - 2011
Automotive Sales and Repair Services -Handled various office reception tasks with efficiency and diligence, possess excellent communication skills and inter-personal skills. Operated as a focal...

Education

Elizabethton High School
Diploma
- 2005
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
CLHeaton
Type
Individual
Member Since
January 2014
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Casey H. | Elance

Casey H.