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Richelle P. | Elance
 
176985602337900
Last Sign-in: Nov 7, 2014

Richelle P.

Versatile Virtual Assistant
   United States
  |   Ortonville, MI
  |  6:50 am Local Time

Overview

Minimum Hourly Rate $14

Even I am startled to find I've been typing for over 30 years! Versatile Virtual Assistant with virtually 20+ years experience in administrative specialties, & customer support in a variety of industries from Construction to Personal Development.

Creative online and offline writer. Online editing and copy editing proficient. Have considerable online call center and online customer service communication skills based primarily around email and phone communications with clients. I am a dedicated people person, adept at defusing tense...

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Portfolio

Adept, Multi-tasking, Virtually Versatile.
25 plus years of Accounts Receivable Experience
25 years as a Collections Specialist (I've even collected my way out of a job!)
On the front page, and in the back door on Ning
Compassionate, concerned, problem solving, customer service and support representative.
Still the Quickest Books
Microsoft Office. (How did we ever live without it?)
(madly forum posting)
Even I can't believe I have been typing for over 30 years!
Blogger...and over blogger.
Get a glimpse into my work style
My values and what motivates me

Skills (10)

Tested

Service Description

Customer Support & Service
Skype & Video conferencing
Call center management
Accounts receivables/payables
Collections
Document/report preparation
Data entry
Typing
Bookkeeping
Research



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Employment

Evolving Wisdom
Customer Service, Finance & Development
2010 - 2011
Formation of financial policy, prepping for launch dates, customer support, platform support, managing multiple shopping carts, internet marketing, accounts receivable tracking, bad debt management.
J & L Restoration
Finance, Customer Service
2007 - 2009
Finance, AR, Collections, Customer Service, Manager Support
Triton Property Management
Property Management, Admin, Customer Service
2005 - 2007
Customer Service, supervising maintenance teams, finance, general property management
Aztec Construction
Office Manager
1997 - 2005
Office Manager, Finance, Collections
Ryder Automotive Carriers
Accounts Receivable Specialist
1988 - 1999
Accounts Receivable, Divisional Rates & Financial Tracking

Education

Oakland Community College
Some college
1984 - Present
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer service & support
Administrative
collections
accounts receivable
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
CLParks
Type
Individual
Member Since
January 2012
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Richelle P. | Elance

Richelle P.