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Stephanie M K. | Elance
 
176985602337900
Last Sign-in: Mar 13, 2016

Stephanie M K.

Customer Service Specialist
   United States
  |   Carlisle, PA

Overview

Minimum Hourly Rate $8

My name is Stephanie K. I am a college graduate with a bachelor of arts degree. With experience in education, telemarketing, and customer service, I can bring multifaceted skills to any company. I'm a fast learner and take pride in helping others and in doing my best work.

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Jul 18, 2015|Product Marketing |$662|Completed
|
5.0

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Skills (6)

Tested
Junior High School Spanish Teacher
Telecommunication Customer Service
Inbound and Outbound Telemarketing
Customer Service Test
My Score
avg
Call Center Skills Test
My Score
avg
Passed

Service Description

Junior High School Spanish Teacher - Fifteen years experience

Customer Service and Telecommunications - Resolved billing issues, Trouble shooting with customers, Data entry

Inbound and Outbound Telemarketing - Data entry, Sales

Work ethic - Articulate, reliable, conscientious, enthusiastic, goal oriented, flexible,and respectful of customers' needs

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Employment

Electronic Data Systems (E.D.S.)
customer service
1998 - 2004
Sales agent and customer service representative on Prime Star Account, Independent verifyer on AT&T account, data entry - far exceeded minimum statistic requirements on both projects.

Education

Albright College
Bachelor of Arts Degree in French Education
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Data entry
telecommunication customer service
multitasking
troubleshooting
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
co-conut
Type
Individual
Member Since
February 2014
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0
Stephanie M K. | Elance

Stephanie M K.