Technical and customer support for client in Australia 7 days a week, with particular attention on weekends.
Requires monitoring email and cell number for support request. Responding within 60 minutes of support request to assess and solve problem or direct / educate client. Assure server is up 100%.
Messaging / API issues are reported to Nexmo...
Skills: asp.net, coldfusion, microsoft windows server, technical support
“CoderPros were excellent to work with an his tag line "Done right the first time" is a fact. I worked directly with the Principal, Brandon Osborne, to spec out the project, set expectations and he provided valuable advice to assure we stayed on budget and on time.
CoderPros' enterprise level experience in ASP.net along with his Window's server technical knowledge proven critical considering the unanticipated holiday traffic that hit the 27 locations we were serving. The system didn't skip a beat thanks to CoderPro.
I have experienced with a number of freelancers over the past 5 years with mix results, however CoderPro is now my go to Freelancers for either ASP.net, Cold Fusion and server support. It sure helps he's America charging eastern European rates.
I highly recommend Coderpro and continue to work with him. ”