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The Right Words | Elance
 
176985602337900
Last Sign-in: Mar 22, 2014

The Right Words

The right words to build business success
   United States
  |   Charlotte, NC

Overview

Minimum Hourly Rate $80

The best-designed product in the world won't sell if no one knows about it. And a great product that no one understands how to use won't create satisfied customers. That's why The Right Words provides integrated communications, business analysis, and knowledge management services that can incorporate the best of all worlds--while it's still a bright idea right through helping your customers after the sale.

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Jul 20, 2009|Other - Writing Services|$220|Working
|
5.0

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Portfolio

Documentation provided to internal support desk on configuring and troubleshooting the...
Comprehensive user documentation for the core module of a major financial system
Compiled HTML help system for portfolio management application
Template for SLA used between development/implementation groups and division customers
excerpts from in-depth, two-day presentation to clients on scope of large system...
Excerpt from catalog listing courses, certificate programs in federa acquisition.
Leave behind describing integrated assessment services for acqusition workforce.
Final report delivered to client that describes and assesses business processes and...
a non-profit that organizes mountain bike races to raise money for local community...
logo for communications consulting firm
logo for three-day sporting event
logo design for my own company
feature story on creation of new mountain biking series focusing on East Coast (US)...
press release announcing new, nationally sanctioned, multi-day sports event.
Project plan for business process re-engineering project.
Review of a screen capture/graphics editing application that appears on the Techwr-L...
SLA template used by IT operations responsible for supporting application development...
Detailed program charter for ITIL service delivery initiative.

Skills (10)

Tested
Technical Writing
Technical Writing Skills Certification
My Score
avg
Marketing
Marketing Methods and Techniques Test
My Score
avg
Business & Process Analysis
System Analysis
Microsoft Word
Microsoft Word 2007 Test
My Score
avg
Report Writing
Adobe Dreamweaver
Dreamweaver CS3 Test
My Score
avg
Passed
Microsoft PowerPoint
Microsoft PowerPoint 2007 Test
My Score
avg
Project Management
Project Management Certification
My Score
avg
Web Design
Principles of Web Graphics Design Test
My Score
avg

Service Description

I originally founded The Right Words in 1994 to provide freelance marketing and technical communications services to small software development firms in the metropolitan Washington DC area, while searching for that elusive "perfect" full time job. Since then, I moved to Charlotte, NC, and expanded my focus to consulting with a variety of small- to medium-sized businesses, both in the IT industry and outside of of it.

Over the last 15 years, I developed a philosophy that all facets of business communications should be integrated. Each facet--marketing, technical, and internal communications--has its own focus, requiring its own tactics to best achieve the organization's overall goals. None of these tactics works in a vacuum: on-line help and manuals are integral to marketing; training and internal communications are integral to complete user support. Understanding and improving key business processes, and managing and retaining key knowledge within your organization have become critical factors for businesses of every size. Whether your business needs a single element on a short deadline, or assistance with an overall strategy, I'll put every resource to work to provide what you need.

When your business goal is to satisfy your customers, it's critical to find the right consultant, one who understands your business and your customers, and already knows how the elements work together. I am the right consultant, for all your strategic and tactical communications needs.

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Keywords

Technical Writing
Business Analysis
Process Analysis
Marketing Communications
Information Design
Communications Strategy
Training
Sales Support
Proposal Support
Web Design
Company Snapshot
Writing & Translation
2
Elance Level
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  • 12 months
  • Lifetime
Jobs
1
0
0
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
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Per Client
Identity
Username
ConnieGiordano
Type
Company
Member Since
June 2009
Elance URL
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0
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The Right Words | Elance

The Right Words