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Kathleen Smyth | Elance
 
176985602337900
Last Sign-in: Jun 5, 2014

Kathleen Smyth

Administrative and Customer Relations Expert
   United States
  |   Vernon, CT
  |  4:48 pm Local Time

Overview

Minimum Hourly Rate $11

Detail oriented, efficient, responsible professional with over a decade worth of administrative and customer service/consumer relations experience. Has serviced an eclectic variety of clientele, and is looking to expand as an independent contractor. Offering a wide range of services, including but not limited to the skills listed. Rates are flexible based on the complexity and urgency of the project, short-term projects are welcome as well as those that can ultimately lead to long-term business relationships.

Read More »
Jan 12, 2014|Resumes & Cover Letters|Private|Completed
|
5.0
Nov 29, 2012|Virtual Assistant|Private|Completed
Nov 29, 2012|Customer Service|Private|Completed
Nov 2, 2012|Customer Service|Private|Completed

View All »

Portfolio

This is my most current and up-to-date professional resume.
This is a list of reliable, professional references.

Skills (10)

Tested
General Office Skills
Office Skills Test
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Computer Skills
Market Research
Online Writing
Knowledge of Microsoft Office
Microsoft Excel

Employment

Creative Customer Care Consultants LLC
Owner/President
2010 - Present
ING USA Annuity & Life Insurance Co.
Customer Service Associate
2008 - 2010
Bob's Discount Furniture LLC
Corporate Consumer Relations Liaison
2001 - 2007

Education

Manchester Community College
Associate of Science, Paralegal Studies
2011 - 2012
Manchester Community College
Associate of Arts, Journalism
1999 - 2001
Westport High School
HS Diploma, General Studies/Business Management
1995 - 1999

Keywords

Research
customer service
email
data entry
administrative
virtual assistant
call center
typing
office manager
project manager
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
CreativeCustome...
Type
Individual
Member Since
October 2012
Elance URL
Verifications
0
Kathleen Smyth | Elance

Kathleen Smyth