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Claudia R. | Elance
 
176985602337900
Last Sign-in: Jun 9, 2015

Claudia R.

   United States
  |   Elizabeth, NJ

Overview

QUALIFICATIONS SUMMARY

Bi-Lingual Administrative Professional in Spanish and Portuguese with extensive experience and strong focus on internal/external Customer Service. Background includes fielding inbound claims calls in high volume center. Key strengths include excellent organizational skills, effective time management, and willingness to assist other colleagues and departments during peak workload periods. Proven ability to exercise good judgment and work well with minimal supervision. Adaptable, reliable, and results-oriented...

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Skills (10)

Tested
Time Management
Customer Service
Call Centers
Outlook
Administrative Assistants
Microsoft Excel
Spanish
Child Development
Excel
My Score
avg
Microsoft Word
My Score
avg

Employment

LogistiCare
Quality Assurance Specialist
2009 - Present
My responsibilities in this role include reviewing and investigating customer complaints as well as providing a resolution
GfK
Case Manager/Customer Service
2008 - 2009
Provided administrative support for high-volume Call Center. Utilized product knowledge, software programs, to coordinate inbound / outbound calls, determine needs and mediate complaints and...
Shims Academy
Teacher's Assistant
2007 - 2007
Instruct students in academic subjects, using a variety of techniques in order to meet curriculum standards and students' interests. Assisted in lessons that incorporated instruction,...
Amita Patel
Medical Assistant
2005 - 2006
In this role I assisted children in and out of the classroom daily, made sure that child was picked up by proper guardian. I assisted teacher with daily classroom activities. Made sure that all...

Education

Union County College
Associate of Science (A.S.)
-
Overview  |  Job History  |  Resume/C.V.

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  • Lifetime
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Identity
Username
Crebelo
Type
Individual
Member Since
June 2015
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Claudia R. | Elance

Claudia R.