Hello ! Greetings for the day,
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If you are seeking for an external provider to delegate one or more of your back-oofice or IT-intensive business processes, who in turn owns, administers and manages your process based on defined and measurable performance criteria, look no further..We are here to serve you, we offer the below mentioned services to some of the best globally renowned companies.
Audio-to-Transcripts & Proofreading.
Crescendo is at the forefront of this fast expanding marketplace for transcripts. Audio & Video events, either...
Apr 30, 2012|Transcription|$0|Working
Aug 24, 2011|Virtual Assistant|$0|Completed
Aug 22, 2010|Data Entry|$1,051|Working
Oct 28, 2009|Web Content|$480|Completed
Crescendo Connect Pvt. Ltd. is a 5-year old ITES company with various successful projects under its wings. We were one of the first companies to start operations for International Clients in Aurangabad, Maharashtra, India. We have worked as authorized partners for ATT, USA. HNB Bank USA, Whoppa Fishing, USa etc.
Today Crescendo Connect is the one of the most experienced names in the stream of BPO Management through-out Aurangabad. With our all-round experience, we are familiar with the finer points behind setting-up and maintaining a successful BPO. We have pioneered &
implemented many of the administrative functions that are today’s industry standards.
Crescendo is focused on end customer. We believe that for a company to drive maximum benefits from its outsourcing relationships, it is necessary to see the set of customer-touching business processes as a whole. This demands an integrated approach to managing customer interactions
1. CUSTOMER INTERACTION SERVICES
Managing customer interactions effectively is an imperative for any business – and ensuring satisfaction with every interface is the challenge. At Crescendo we have one clear goal – to ensure customer delight at the end of each interaction. We believe in optimizing each customer contact to deliver value to both the end-customer (in terms of delight & satisfaction) and the client
in terms of business value.
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Sales and Tele-Marketing Manager
2007 - Present
AT & T (USA) â€“ AT&T is the largest communications holding company in the United States & worldwide.
Our role is to On-Line search for the Data-Base of the existing customers of AT&T, with the...