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Cristina Lazar | Elance
 
176985602337900
Last Sign-in: Jan 11, 2015

Cristina Lazar

Customer Service Professional
   Romania
  |   Iasi, Iasi

Verified Freelancer

Cristina Lazar's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

Over 6 years as a remote CSR for a VOIP services company located in the U.S. have given me the chance to gain experience in many more areas than just customer service (including, but not limited to billing, collections, audits, installs, training new employees,management, as well as working directly with the president of the company on a daily basis).

-graduated from Computer Science High school in 2001
-graduated from the Faculty of Philology( Romanian- English) in 2005
-worked as an English teacher for 3 years

I am a very organized,...

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Skills (10)

Tested
English Language
My Score
avg
strategic management
organizational communication
business communication

Employment

Telesoft S.R.L.
Collaborator
2013 - 2014
Organizational behavior and management consultant: organizational communication, conflict management, employees' motivation.
Tristar Communications
Customer Support Manager
2010 - 2013
Besides the basic customer support representative responsibilities, I was also involved in: - selecting, interviewing and hiring new customer support representatives - training new...
Tristar Communications
Customer Support Representative
2007 - 2010
Tristar Communications is an U.S.- based company with a 15 year history of providing V.O.I.P telecommunications and software solutions.Having small and medium companies as customers, the customer...

Education

'Gr.Moisil' Computer Science Highschool
Computer Science
-
'Al. I. Cuza' University
Philology
-
Overview  |  Job History  |  Resume/C.V.

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Identity
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cristina_lazar
Type
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Member Since
January 2014
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Cristina Lazar | Elance

Cristina Lazar