Charmin Kathleen S. | Elance
 
176985602337900
Last Sign-in: Apr 16, 2014

Charmin Kathleen S.

Dedicated Customer Service Specialist
   Philippines
  |   Manila, Manila
  |  7:19 am Local Time

Resume/C.V.

Highly reliable Virtual Assistant, Social Media Manager, Marketing Assistant, Web Researcher and Data Entry Specialist. TRUSTED AND TOP-RATED!!!

Seeking employment in the field of Customer Service, Writing, Web Research and Administrative Support, but would enjoy discussing other available positions for which I am qualified. I am very flexible.

My objective is to leverage my experience while continuing to be challenged. I earned a degree in Bachelor of Science in Nursing and I have 1 year of experience working at a Call Center or Business Process Outsourcing Industry as a Customer Service Specialist. I have also worked as a virtual assistant for my client who does Social Media Marketing and as a promoter or advertiser of a product and application on Social Media sites like Twitter, Facebook and News websites.
Service Description
I am highly motivated, dedicated and hardworking. I am a perfectionist. I am reliable and very keen on details. Rest assured that the service I provide is of high quality. I am very determined to accomplish every work proficiently and efficiently.
Education
University of Santo Tomas
Bachelor of Science in Nursing
2006 - 2010
Sto. Nino Academy
Highschool and Elementary
2002 - 2006
Employment
StarTek International, Ltd.
Customer Service Representative
2010 - 2012
I worked as a Customer Service Representative for a US based telephone company. My role was to assist clients with their concerns through phone calls. During my entire work at the company, I was trained for 3 lines of businesses or accounts. There were also times when I was pulled out from the phones to assist and support trainees. Some of my tasks as a Customer Service Representative were: * activating phones with the desired features and rate plans for dealers and customers * answering queries for potential and existing customers * processing payments with utmost confidentiality * running credits with utmost confidentiality
Payment Terms
I am available to work on projects on a continual basis. I prefer hourly jobs because they are guaranteed, however I would not close my door on fixed-price jobs.
References
Russel Hearl
Sherpa Travel Exchange, LLC, CEO and Co-Founder
I worked for Russ on a wide array of projects. I did Twitter outreach / marketing projects, web research projects, data entry projects, and email marketing projects. I basically helped him in promoting a Facebook application.
Charmin Kathleen S. | Elance

Charmin Kathleen S.