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Catherine L. | Elance
 
176985602337900
Last Sign-in: May 18, 2012

Catherine L.

Excellent in Customer Service
   United Arab Emirates
  |   Deira , Dubai

Overview

Minimum Hourly Rate $11

With a BS degree in Business Administration major in E- Marketing, I have a full understanding of how important customer service for a business to be successful. I am excellent and fluent in English language and have good computer skills.



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Skills (5)

Tested
Customer Service Test
My Score
avg

Employment

Pandora
Store Supervisor
2011 - 2012
- To manage and supervise with day to day store operations, with focus on providing excellence in customer service and ensuring adherence to company standards, policies and procedure. - Promoting a...
Intercontinental Hotel and Resort
Lobby Greeter
2010 - 2011
- Welcoming guest upon their arrival to the hotel either to check in or for an event or visiting the outlets - Escorting the guest to their rooms, checked in by reception - Answering guest queries...
OSRP, LLC
Credit Card Processing Specialist
2006 - 2010
-specifically assigned to process credit card order decline -responsible in determining the reason why credit card decline -responsible in informing the customers and the account executives the...

Education

ABE International College of Business&Accountancy
Bachelor of Science in Business Administration
2000 - 2004
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
Username
cslapaz
Type
Individual
Member Since
May 2012
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Catherine L. | Elance

Catherine L.