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Sarath S. | Elance
 
176985602337900
Last Sign-in: Aug 25, 2014

Sarath S.

Linux is nothing but commonsense
   India
  |   Alappuzha, Kerala
  |  9:44 pm Local Time

Verified Freelancer

Sarath S.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $7

Over the last 5 years, I've been working with a Web Hosting support company, where I had to handle cPanel/WHM, Direct admin, Plesk (basic windows hosting), Apache/Litespeed, MySQL, basic PHP, Exim, DNS(bind9) and many other applications and cloud servers . Has experience in setting cPanel based cloud Linux with all the server hardening’s and also have the basics of bash scripting.

Have experience in both voice and ticket support system(WHMCS, OsTicket etc). Can handle tickets with least response time and with good technical resolution and...

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Portfolio

24/7 Linux Server Support 24/7 Monitoring (openVZ, xen and VMware) Redhat, centos,...

Skills (10)

Tested
PHP5
WordPress
Linux System Administration
MySQL Administration
Apache Administration
Apache Tomcat
CentOS
Forum Development
LAMP Administration
Magento

Service Description

TECHNICAL DATA SUMMARY:

-COMPLETE LINUX SERVER MAINTENANCE/TROUBLESHOOTING (RHEL, Centos, Debian, Ubuntu)
-VIRTUALIZATION: (Vmware, Openvz, Virtuozzo, Xen, KVM, vserver)
-CLOUD HOSTING (Amazon EC2, AWS, S3)
-NETWORKING (dhcp,DNS:powerdns/bind/named)VPN: openvpn/pptp FIREWALL: iptables/ipfw, qos, proxies
-WEB SERVERS (apache, nginx, lighttpd, tomcat)
-MAIL SERVERS (exim, postfix, qmail, antispam/ antivirus:clamav/spamassassin/amavis, courier, dovecot),
-BULK MARKETING (Dkim, spf, high speed/inboxing)
-MONITORING (zabbix, Nagios )
-HOSTING CONTROL PANELS (Cpanel/WHM, Plesk, Directadmin)
-MIGRATIONS/TRANSFERS (Websites, Emails and Application migrations with zero or no downtime guaranteed)


CUSTOMER/CLIENT GENERAL WORK NATURE SUMMARY:



-Always available in case of emergency just a ring away(Has both Mobile and landline number).
-Has setup multiple monitors in twinview mode which helps to multitask easily and helps in reducing the ticket response times.
-Experience in BPO has improved my customer satisfaction skills. I always believe in the fact that a Customer is always the king.
-Fast and reliable internet connection with a standby emergency WiFi network. -Two laptops(Ubuntu and Windows) and a desktop in case of emergency.
-Flexible work hours and is ready to work on weekdays too.
-Trustworthy and transparent work.
-Will provide daily shift reports in a well formatted way.

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Employment

SupportSages Pvt Ltd
Sr. System Administrator
2010 - 2013
Over the last 4 years, I had been maintaining server infrastructure via the monitoring tool(Nagios) to ensure that server is in top notch 24 hours based on ticketing system. Responsible for...
IMRI(Internet & Mobile Research Institute)
SEO Trainee
2009 - 2010
Got the basics on how search engines works and how to make the listing up for a website on major search engines line Google. Has some experience with white hat SEO also.
Sutherland Global Services. Ltd
Technical Support Executive
2008 - 2009
Worked as a technical support staff for an internet service provider. It was a US based ISP, where I provided technical support through inbound voice calls. As I'm having experience in voice...

Education

Toch Institute Of Science and Technology
Bachelors, Information Technology
2004 - 2008
Kendriya Vidyalaya
High School, Computer Science
2003 - 2004

Keywords

Linux System Administration
cPanel
WHM
Wordpress
DNS
Network Administrator
Apache
MySQL
PHP
Exim
My Snapshot
IT & Programming
1
Elance Level
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Identity
Username
cubeitx
Type
Individual
Member Since
April 2013
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Sarath S. | Elance

Sarath S.