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Judy W. | Elance
 
176985602337900
Last Sign-in: Mar 26, 2014

Judy W.

World Class Virtual Assistant/Project Manager
   United States
  |   Laredo, TX
  |  9:03 am Local Time

Verified Freelancer

Judy W.'s identity has been verified.  Learn More

Overview

My 30 years of providing outstanding customer support in a variety of fields makes me the perfect candidate for your job!
I have created and run two successful businesses and understand the challenges involved with handling the day to day operations. I am resourceful, a hard worker and give 100% effort with every task I undertake.
My core competencies lie in retail management, office administration and event/project planning. I am seeking opportunities to help support you and your business.
I pride myself on having outstanding written and...

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Nov 9, 2012|Other - Administrative Support|Private|Completed
|
3.6
Aug 21, 2012|Customer Service|Private|Completed
|
5.0
Jul 10, 2012|Customer Service|Private|Completed
May 5, 2012|Customer Service|Private|Completed
|
5.0

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Portfolio

Donated my services and created a brochure for a new educational museum
Created and presented a Time Management System
View of a sample of my editing and proofreading skill

Skills (10)

Tested
Customer Service
Customer Service Test
My Score
avg
Virtual Assistant
Time Management
Event Planning
Event Planning Test
My Score
avg
Passed
Email
Email Etiquette
My Score
avg
Passed
English
U.S. English Basic Skills Test
My Score
avg
Passed
Human Resources
Human Resource Certification
My Score
avg
Passed
Microsoft Office
Computer Skills
Brochures

Service Description

All of your back office needs will be met through my expertise, such as Virtual Assistance, Customer Service, Email Marketing, Event Planning, Administrative Assistance, Human Resource Administration, Order Taking and Support, Inbound and Outbound Calls, Proofreading and Data Entry


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Employment

The Clutter Clearinghouse
Founder/Owner
2010 - Present
I created a dynamic and customer focused home and office Professional Organizing business. I assist businesses and individuals in creating and organizing highly functional workspaces. I set up...
oDesk Corporation
Fraud Analyst
2012 - 2013
Reviewed flagged transactions and determined risk and status of users. Represented the department professionally in talking to internal and external customers in an inbound/outbound call...
Paradise Copies
I process all incoming digital print requests
2011 - 2012
I am the customer's initial contact when submitting print jobs and requests for quotes via email or through the company's website. By providing prompt response to their inquiries and submitting...
FedEx Office and Print Center
Center Manager
2003 - 2009
I led a district of 20 stores with 100% success rate in customer satisfaction (via mystery shop calls). Sales were increased by 40% in two years due to customer referrals and unsurpassed quality....
Judy's Clean Sweep
Founder/Owner
1990 - 2002
Founded and operated a highly successful commercial and residential cleaning business. I executed the delivery of highly professional, detail oriented and exceptional service, tailored to the...

Education

Holyoke Community College
Certificate in Graphic Design
2002 - 2003
University of Massachusetts
Bachelor of Science
1976 - 1980

Keywords

Customer service
virtual assistant
data entry
event planning
email marketing
project management
time management
graphic design
editing
native English speaker
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Clients
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Private
Private
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Identity
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CustomerSolutions
Type
Individual
Member Since
May 2010
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Judy W. | Elance

Judy W.