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Michelle B. | Elance
 
176985602337900
Last Sign-in: Oct 18, 2012

Michelle B.

Expert in Sales and Customer Service
   United States
  |   Chandler, AZ
  |  12:13 am Local Time

Overview

I am a very motivated and successful employee that can add a lot of value to your company. I have many years of customer service and sales experience in quite a few arenas of business. My proven sales success through virtual/call center experience as direct to consumer sellng will benefit your company. I am very highly motivated and am a extremely hard worker that you can trust to get the job done right the first time!

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Skills (10)

Tested
Call Center Skills Test
My Score
avg
Customer Service Test
My Score
avg
Passed
Selling Skills Test
My Score
avg

Service Description

I have 15+ years of Sales experience in medical, service industries and direct telemarketing. I also have many years experience in customer service and come with a vast knowledge of treating the customer right. I have a home office complete with fax, scanner, computer, high speed internet, Skype, Phone line and voice headset.
I can provide your company with a knowledgeable, dependable and highly successful employee who will work hard to make sure you are very happy with my services.

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Employment

Eli Lilly Pharmaceuticals
Sr. Sales Representative
2003 - 2012
*2005, 2006, 2010 Top 10% sales performance *2008 President's Council winner *2008 Top 3% sales performance *Proven success through sales results consistent in the top 20% of entire company...
SCCI Hospital
Clinical Marketing Liaison, Registered Nurse
2001 - 2003
*Experience in calling on multiple referral sources including physicians, social workers and nurses with 8-12 contacts per day. *Establish and maintain effective customer service and working...
St. Alexius Medical Center
Registered Nurse Pre and Post Anesthesia Unite
2000 - 2001
*Followed strict unit guidelines in assessing, providing nursing care, and documentation of patients in the pre-operative and post-operative setting. *Assisted physicians with special procedures...
ProMark One
Sr. Customer Service/ Telemarketer
1993 - 2000
* Received TOP SALES award for company 1994, 1996, 1997, 1999 * Top 10% customer service rating for all years employed. * Top 5% in overall Sales for 1993-2000 throughout company ┐Fielded customer...
Cable One
Customer Service Representative
1991 - 1996
*Virtual Customer Service Representative for Large Cable Company. * Call and Set appointments for cable installation along with upgrading of cable services. *Billing and collecting of monthly...

Education

University of Mary
Bachelor of Science in Nursing
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Sales
Telemarketing
Virtual Assistant
Medical and Health Care services.
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Identity
Username
custsalesguru2001
Type
Individual
Member Since
April 2012
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Michelle B. | Elance

Michelle B.