I am a Cisco Call Manager Engineer with 10 Plus years of expertise. I specialize in System administration, Phone Configuration, troubleshooting. I am also experienced in Cisco Unity Connection Administration, Call Handlers, Auto Attendents as well as Cisco UCCX Call Center Administration.
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The main focus of my services will be on Cisco Call Manager, Cisco Unity Connection, Cisco handsets, UCCX Call Center Support,Cisco switches, Cisco routers and voice gateways with (MGCP/PRI/Analog PSTN Connectivity). I can support your site as a primary troubleshooting resource for both new installations and post-installation support.
• (Cisco Phone)End-user moves, adds, changes, deletes
• Routine preventative maintenance on core voice applications
• Primary troubleshooting from core network and phone system out to customer CPE, including handsets and network equipment to support customer base
• Application and equipment testing from product development through support lifecycle as assigned projects
• Train and increase technical proficiency of voice engineering and operational support personnel
• Some remote and on-site customer interaction required.
My Rates are very reasonable from $75 per hour with 2 hour minimum in the DFW area.
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