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Cindy S. | Elance
 
176985602337900
Last Sign-in: Feb 22, 2015

Cindy S.

Personal Assistant ~ Concierge
   United States
  |   Pittsburgh, PA

Overview

Hotel Management/ Dedicated Personal Assistant / Concierge with 15+ years of experience in the hospitality and travel industry. Consistently achieving record-high customer satisfaction rankings, and implemented numerous improvements that impact and turnaround underperforming operations.

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Skills (10)

Tested
Travel Planning
My Score
avg
Event Planning
My Score
avg
Passed

Service Description

Customer Service Management
Complaint Handling & Resolution
Revenue Enhancement
Project leader Customer Satisfaction Enhancement
Outstanding phone & writing skills
Detailed Oriented Teambuilding & Training
Exceeding Client Expectations
Personal Assistant


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Employment

ASSE International Exchange Program - Nonprofit
Area Coordinator
2012 - Present
Hire, training and Supervise a team of 50 Local Area Reps & over 50 plus International Students throughout Eastern New York, Western Pennsylvania and West Virginia. Ensure that all rules and...
Aspire Lifestyles
Personal Assistant/Concierge
2005 - Present
Researching and booking extensive travel throughout the world for high wealth revenue clients, including but not limited to international, domestic travel throughout the world, event planning,...
Hilton Pittsburgh & Towers
Executive Level Manager
1989 - 2000
Hired, trained and managed a team of Concierges and Butlerís. Responsible for the executive level guest rooms featuring 117 guest rooms, including all luxury suites and meeting rooms located on...

Education

Wilma Boyd School Of Travel
Associate Degree
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Personal Assistant Concierge Travel Planning Event Planning Internet Research
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  • 12 months
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Private
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Identity
Username
CyndiS
Type
Individual
Member Since
November 2013
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Cindy S. | Elance

Cindy S.