I specialize in Training and Delivery with focus on providing excellent customer service on the phone. I have 10 years working experience in the BPO industry in the Philippines.
I started as a front line agent and moved up the ranks to become a Product Specific Trainer and a Manager-Trainee handling different
lines of businesses supporting both voice and non-voice accounts.
Ultimately, my goal is to become the best person for every individual and organizations I will be working for. If there's an
opportunity I wish to take on...