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Ma Cynthia Joji Valmadrid | Elance
 
176985602337900
Last Sign-in: Sep 6, 2016

Ma Cynthia Joji Valmadrid

Virtual Assistant
   Philippines
Pasig

Verified Freelancer

Ma Cynthia Joji Valmadrid's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

I started working as a virtual assistant in September. Currently working as part time VA to several clients.

I have worked for 5 years and 3 months as a back office customer service associate with Sykes Asia Inc And 4 years and 5 months as a Collections adviser in a UK based telecom company, with main responsibility is to manage customerís account and to negotiate in gaining payments. I am knowledgeable in MS office Applications such as Microsoft EXCEL, Powerpoint, Microsoft Word, Outlook and other crm tools like Salesforce CRM, Back...

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Apr 17, 2015|Customer Service|Private|Completed
Nov 27, 2014|Data Entry|Private|Completed
|
5.0
Oct 6, 2014|Data Entry|Private|Completed
Oct 6, 2014|Mailing List Development|Private|Completed

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Portfolio

Gather Leads and collect required information

Skills (10)

Tested
Customer Service
My Score
avg
Passed
Email Etiquette
My Score
avg
Passed
Email Handling
My Score
avg
Passed
Telephone Etiquette
My Score
avg
Passed

Service Description

Current Task Includes:

Research Assistant for an event and consulting business based in New York
o Email outreach to get potential meetings
o Calendar management
o Sales Outreach Management

Research Assistant for a technology firm based in London, UK
o Management/consulting breakout harvesting task
o Law firm breakout harvesting task
o Prospect list harvesting breakout task
ē Administrative Assistant for a star up based in NY, NY
o Processing assigned tickets using Zendesk.
o Uploading images on Ebay and clientís website
o Adding to specifics to properties being requested for appraisal by sellers
o Processing small projects from time to time in relation to properties for appraisal and auction.

Research Assistant for a fitness startup based in San Francisco, CA

Lead generation and Email marketing.


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Employment

Sykes Asia Inc
Data Entry and customer service Expert
2004 - 2010
- Data/ order entry and order processing - Keying in client's info in the main system to provide service. - Take ownership of all orders received - Utilized all necessary means to fix discrepancies...

Education

Pasig Catholic College
Bachelo of Science in Business Administration
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

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  • 12 months
  • Lifetime
Jobs
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Clients
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Earnings
Private
Private
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Identity
Username
Cynthia_Valmadrid
Type
Individual
Member Since
August 2014
Elance URL
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Ma Cynthia Joji Valmadrid | Elance

Ma Cynthia Joji Valmadrid