I started working as a virtual assistant in September. Currently working as part time VA to several clients.
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I have worked for 5 years and 3 months as a back office customer service associate with Sykes Asia Inc And 4 years and 5 months as a Collections adviser in a UK based telecom company, with main responsibility is to manage customerís account and to negotiate in gaining payments. I am knowledgeable in MS office Applications such as Microsoft EXCEL, Powerpoint, Microsoft Word, Outlook and other crm tools like Salesforce CRM, Back...
Apr 17, 2015|Customer Service|Private|Completed
Nov 27, 2014|Data Entry|Private|Completed
Oct 6, 2014|Data Entry|Private|Completed
Oct 6, 2014|Mailing List Development|Private|Completed
Current Task Includes:
Research Assistant for an event and consulting business based in New York
o Email outreach to get potential meetings
o Calendar management
o Sales Outreach Management
Research Assistant for a technology firm based in London, UK
o Management/consulting breakout harvesting task
o Law firm breakout harvesting task
o Prospect list harvesting breakout task
ē Administrative Assistant for a star up based in NY, NY
o Processing assigned tickets using Zendesk.
o Uploading images on Ebay and clientís website
o Adding to specifics to properties being requested for appraisal by sellers
o Processing small projects from time to time in relation to properties for appraisal and auction.
Research Assistant for a fitness startup based in San Francisco, CA
Lead generation and Email marketing.
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Sykes Asia Inc
Data Entry and customer service Expert
2004 - 2010
- Data/ order entry and order processing
- Keying in client's info in the main system to provide service.
- Take ownership of all orders received
- Utilized all necessary means to fix discrepancies...