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Lloyd D. | Elance
 
176985602337900
Last Sign-in: Oct 2, 2014

Lloyd D.

Your search is over!
   Philippines
Quezon City
  |  10:11 am Local Time

Overview

Minimum Hourly Rate $4

I like to keep things short and concise. Below are my qualities:
- I'm a self starter.
- I'm very determined.
- I'm a fast learner.
- I'm resourceful. I exhaust all available options.
- I can multitask and work well even with minimal or no supervision.
- I have strong verbal and written communication skills.
- I have years of experience interacting with different types of people being a former Customer Service Professional.
- I am not deterred by rejection.
- I can take criticism in a positive way.
- I take ownership of what I do.
- I have...

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Portfolio

A list of restaurants in Boston complete with name, address, phone, email, website and...

Skills (10)

Tested
Call Center Skills Test
My Score
avg
Help Desk Certification
My Score
avg
Telephone Etiquette Certification
My Score
avg
Office Skills Test
My Score
avg
English Spelling Test (U.S. Version)
My Score
avg
U.S. Word Usage Test
My Score
avg
Customer Service Test
My Score
avg
Computer Skills Test
My Score
avg
Passed

Service Description

Services offered:
Customer Service (phone,email,chat)
Data Entry
Research
Data Mining
Sales


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Employment

Company Confidential
Service Recovery Executive
2007 - Present
Handles escalated calls. Provide assistance to peers regarding policy and procedural information. Review detractor surveys. Create monthly reports, maintain personal RTF and Excellent metrics, data...
Company Confidential
Inbound Sales Agent
2006 - 2007
Handles inbound sales of computer peripherals and electronic gadgets. Maintain quotas and personal metrics.
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer Service/Escalation/Data Entry/Research/Sales/Telephone Handling/Email Handling
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
d3mig0d
Type
Individual
Member Since
October 2013
Elance URL
Verifications
0
Lloyd D. | Elance

Lloyd D.