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Ivy M. | Elance
 
176985602337900
Last Sign-in: Apr 27, 2016

Ivy M.

Extensive Customer Service Skills, Data Processing
   Philippines
  |   N/A, Cebu

Overview

Minimum Hourly Rate $5

For seven years, I was connected with the Business Process Outsourcing Industry. I worked as a Customer and Technical Representative from one of the most prestigious company. My ultimate goal is to create passion towards a challenging work-related tasks.

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Skills (10)

Tested
Call Center Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Passed

Service Description

March 2008 - November 2011
Worked as a Technical Support Representative for offline and customer support, cable, high-speed internet and cable Technical Support. Met deadline for a specific period of time.

August 2007 - January 2008
Technical and Customer Representative for mobile service provider company. Checked customers records, helped in mobile phone issues and provided sales support.

June 2003 - January 2006
Offline digital content support for different projects. Was responsible for converting files and images from hard to soft copy, scanning and imaging, editing with the aid of Adobe Photoshop, proofreading and maintained quality output.

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Employment

Convergys Services Philippines, Incorporated
Sales & Services Representative
2008 - 2011
Qualfon Philippines, Incorporated
Technical Support Representative
2007 - 2008
Innodata XML Content Factory, Incorporated
Production Associate
2003 - 2006

Education

Cebu Technological University
Diploman in Professional Education
-
Cebu Technological University
Bachelor of Science in Industrial Technology
1999 - 2003
Overview  |  Job History  |  Resume/C.V.

Keywords

Data Entry
Customer Service Skills
Call Center Skills
Data Processing
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
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Reviews
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Clients
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Identity
Username
daineivy21
Type
Individual
Member Since
April 2013
Elance URL
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0
Ivy M. | Elance

Ivy M.