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Daisy V. | Elance
 
176985602337900
Last Sign-in: Feb 22, 2016

Daisy V.

Virtual Assistant, Social Media Manager
   Philippines
Las Pinas

Overview

Minimum Hourly Rate $9

I know for a fact that growing a business isn't easy. The way we do business now as compared to years ago, have necessitated more creative and dynamic ways to reach your target audience. But who has time for that, when keeping one's business afloat and one's financial house in order can prove to be time-consuming & not to mention nerve-wracking?

Put your business on the online map! Let us create business milestones together.

I'll help you:

Get administrative, clerical, marketing & creative task virtually. Virtual Assistants can perform...

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Apr 9, 2012|Customer Service|$0|Completed

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Skills (8)

Tested
Call Center Skills Test
My Score
avg
Email Etiquette Certification
My Score
avg
Customer Service Test
My Score
avg

Service Description

Expertise:

1. Administrative
- Data Entry and Internet Research
- Database Management
- Calendar Management
- Appointment Scheduling
- Customer Service/ Support
- Chat Support
- Email Management
- Online File Organization
- Wordpress blog management
- Team Management using Trello, Basecamp.
- Basic Accounting using Freshbooks and Xero

2. Social Media Marketing
- Social Networking Profile Set-up
- Social Media Management
- Twitter, Facebook, LinkedIn, etc
- Email Marketing and Newsletter Creation
( Aweber, Constant Contact and MailChimp)


In addition, I am able to learn new procedures quickly, able to manage heavy work load and can also use and learn tools necessary for the business

Experience:

General Virtual Assistant - Handytax Incorporated Ontario,Canada

Acted as a Virtual Assistant performing such tasks as data entry and processing,
spreadsheet creation, customer support (inbound and outbound), email management, appointment scheduling, lead generation, directory submission, link building and internet marketing.

Communications Assistant - Stellar Philippines

Assisted the deaf/mute clients in making conversations with companies and relatives over the phone.
Acted as a conduit between the hearing and deaf/mute clients.

Customer Care Professional - Hinduja Global Solutions

Responsibilities include:
Achieved high sales percentage with consultative, value-focused customer service approach....

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Employment

Stellar Philippines
Communications Assistant
2011 - 2011
Assist the deaf mute clients to be able to communicate effectively with the hearing population. Relays communication to both parties in an accurate and prompt manner. Job responsibilities include...
JP Morgan Chase
Telephone Banker
2011 - 2011
Assist customer inquiries about their Chase Savings, Checking and Time Deposit accounts. Tasks include processing payments, adjusting due dates and billing cycles, adjusting fees , opening...
Hinduja Global Solutions
Customer Care professional
2009 - 2010
Handle customer inquiry about their credit card account. Duties include processing payment requests, balance transfers, adjustments of fees and due dates, customer profile update, etc.
Convergys Philippines
Sales and Service Representative
2008 - 2009
Answer US CITIBANK clients inquiries about their credit card. Responsibilities include: processing payments, updating billing and contact information, capturing email, opening disputes, adjusting...

Education

Philippine Normal University
Bachelor in Secondary Education Major in Physics
2004 - 2008
Overview  |  Job History  |  Resume/C.V.

Keywords

Virtual Assistant
Social Media Management
Email Handling
Appointment Scheduling
Blogging
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Identity
Username
daisyvirtudazo
Type
Individual
Member Since
January 2012
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Daisy V. | Elance

Daisy V.