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Daniesha P. | Elance
 
176985602337900
Last Sign-in: Jan 12, 2014

Daniesha P.

Customer Service/ Virtual Assistant/ Call Center
   United States
Milwaukee
  |  6:02 am Local Time

Overview

Minimum Hourly Rate $9

"Striving to meet your needs"

I am a business administration degree graduate with over 10 years of customer service, call center, and office support experience. I have excellent working knowledge of Windows XP, the Internet, MS Excel, Word, and PowerPoint. My positive attitude and highly professional behavior are the keys to my success and make me a great candidate for any challenging job.

I am fully prepared to meet your VA needs. I have a personal office space, high speed internet access, a Skype account, headset and web cam....

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Skills (10)

Tested
Telephone Etiquette Certification
My Score
avg

Service Description

"Striving to meet your needs"

I am a business administration degree graduate with over 10 years of customer service, call center, and office support experience. I have excellent working knowledge of Windows XP, the Internet, MS Excel, Word, and PowerPoint. My positive attitude and highly professional behavior are the keys to my success and make me a great candidate for any challenging job.

I am fully prepared to meet your VA needs. I have a personal office space, high speed internet access, a Skype account, headset and web cam.

Areas of Expertise

1) Virtual Assistant
2) Admin Support
3) Data Entry
4) Internet Research,
5) Managing Small Teams



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Employment

Local Milwaukee Clinic
Clinic Scheduler / Receptionist / Switchboard Oper
2010 - 2011
Scheduled appointments, verified insurance, provided pre-lab instructions and prepared patients as specified per physician. Provided quality customer service in fast paced team environment and...
University of Wisconsin - Milwaukee
IS Software Distributor
2009 - 2010
Resolved client complaints via phone or e-mail. Filled software orders for faculty and staff of the university
Employment Agency
Helpdesk Specialist
2007 - 2009
Resolved client complaints via phone or e-mail. Provided in depth analysis of payroll issues and resolved concerns regarding payroll. Determined and reported any changes or trends in payroll...

Education

University of Wisconsin - Milwaukee
Bachelor's of Business Finance
2002 - 2005
Overview  |  Job History  |  Resume/C.V.

Keywords

customer service
call center
data entry
recruiter and web researcher
virtual assistant.
My Snapshot
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  • 12 months
  • Lifetime
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Identity
Username
daniesha
Type
Individual
Member Since
November 2009
Elance URL
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Daniesha P. | Elance

Daniesha P.