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Daniella M. | Elance
 
176985602337900
Last Sign-in: Apr 20, 2013

Daniella M.

Community Evangelist & Voice Over Actress
   United States
  |   Austin, TX
  |  6:48 pm Local Time

Verified Freelancer

Daniella M.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $16

My past experience and success indicates strengths in call center working environment, social media, being focused on several duties at hand/expediency, playing leadership role within the center and solving customers problems. I enjoy resolving problems, taking challenges and being a part of the business growth factor.

Voice Over Bio:

As a native voice-over actress with an impressive ten-year career and proven track record of professionalism and reliability Daniella uses her own advanced recording equipment to offer a variety of services...

Read More »
Mar 5, 2013|Voice Talent|Private|Completed
|
5.0
Feb 11, 2013|Voice Talent|Private|Completed
|
5.0
May 4, 2011|Voice Talent|Private|Completed
Sep 6, 2010|Voice Talent|Private|Completed
|
5.0

View All »

Portfolio

Voice over for an AL Campaign from 2011
Radio commercial for Bistro Rialto restaurant.

Skills (10)

Tested
Voice Overs
eCommerce Consulting
English
Customer Service
Call Center Skills
Management Skills
Photography
Computer Skills
Phone Support
Social Media Marketing

Service Description

* Customer Service: phone, chat, email, problem solving
* Social Media: community moderation, posting and content development

Voice Overs:
• Commercials
• Promos
• IVR, voicemail, phone systems, and on-hold messages
• Training, business presentations, sales, and web sites
• Audiobooks
• Videogames
• Documentaries
• Podcasts
• Adult content

Read More »

Employment

Apple Inc.
Customer Service
2011 - 2012
• Responsible for effectively analyzing and resolving a wide variety of complex customer issues in a professional and timely fashion • Works proactively on customer issues assigned via Apple’s...
Clear Channel Communications, Inc.
Voice Overs
2010 - 2011
Be-Vast Media
Social Media Evangelist
2010 - 2011
• Successfully managed social media properties including: daily monitoring, posting and content development in a timely manner • Coordinated and implemented social media marketing communication...
imeem
Customer Service Representative
2007 - 2009
• Responsible for keeping QA informed of top reported issues from end-users Assisted the QA and Engineering teams in troubleshooting technical issues for end-users • Provided effective back-end...

Education

Fashion Institute of Design & Merchandising
Fashion Design
1996 - 1997

Keywords

customer service
voice over
phone
chat
email
My Snapshot
Design & Multimedia
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
danimartin
Type
Individual
Member Since
March 2008
Elance URL
Verifications
0
Daniella M. | Elance

Daniella M.