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Festus Daniel | Elance
 
176985602337900
Last Sign-in: Jun 20, 2014

Festus Daniel

Tech Support, Virtual Assistant, Customer Service
   India
  |   Hyderabad, AP
  |  6:00 pm Local Time

Verified Freelancer

Festus Daniel's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

To acquire a Technical Support / Virtual Assistant position where I can utilize my training, past work experience and skills to the benefit of your office.

SUMMARY
----
Current in multiple industry certifications, including Network+ and Cisco
Experienced Network Technician
Familiar with networking concepts and practice
Strong hardware and software troubleshooting skills
Currently pursuing a Bachelor of Computer Applications in Computers
Actively pursuing advanced industry certifications
Familiar with project management concepts and...

Read More »
Jul 30, 2013|Virtual Assistant|Private|Working
Apr 23, 2013|Data Entry|Private|Completed
Apr 19, 2013|Data Entry|Private|Completed
Mar 20, 2013|Data Entry|Private|Working
|
5.0

View All »

Portfolio

Little did I know that my speed has improved. I'm actually 85 wpm... with 100% accuracy.
http://www.typingtest.com/wintestdone.html?acc=100&nwpm=85&gwpm=85&ncpm=426&gcpm=426&dur=60&time=60&chksum=42613&unit=wpm&kh=49&td=&err=0&hits=426

Skills (10)

Tested
Technical Support
Live Chat Operator
Customer Service
English
UK English Basic Skills Test
My Score
avg
Passed
Admin. Asst
Knowledge of Microsoft Office
Immigration/VISA and Permits Documentation
Data Sufficiency
Network Administration
Call Center Skills
Call Center Skills Test
My Score
avg
Passed

Service Description

Offering PDF Conversions, PDF & Word form creation, Word Processing and IT services. I can convert any PDF document to Word, RTF, TXT, HTML, Excel, Image e.t.c
Data Entry - I am a good typist, my speed is 70wpm.
Technical Support / Technical Assistant.
Live Chat Operator / Chat Room Attendant / Live Chat Representative
Web Customer Support - Live Help, Phone, e-Mail

I have also worked as a travel agent - I can handle your hotel/ticket bookings and reservations ( And yes, cheapest prices ).. I also have a deep insight in preparing visa applications (visa documentation).

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Employment

e-World Cyber Café
Cyber Admin / Technical Support / Help Desk
2008 - 2009
Full time phone and technical support for this organization. I was helping customers with technical issues, mostly ISP related.. and also worked with data-entry as well as handling tickets.
BEYENICE GLOBAL NIG. ENTERPRISES
Cyber Admin / Network Technician
2004 - 2006
Gained promotion to a Network Technician for the same company. My duties were from fixing and troubleshooting network issues, IP address assignation, network printers installation, PC formatting etc.
BEYENICE GLOBAL NIG. ENTERPRISES
Part-time Admin Support / Intern / Data Entry
2004 - 2005
I gained internship into this organisation and was working as an Admin. Support. Worked from data-entry, typing and preparing documents to desktop publishing.

Education

Osmania University
Bachelors of Computer Applications
2013 - Present
Aptech Computer Education
Aptech Certified Computer Professional
2012 - 2013

Keywords

Typing
job posting
Data Entry
Survey Representative
Virtual Assistant
Phone Answerer/Live Chat
Live Chat Operator
Email Sending
Email response
Customer Service.
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
dannystar
Type
Individual
Member Since
January 2013
Elance URL
Verifications
0
Festus Daniel | Elance

Festus Daniel