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Steinl D. | Elance
 
176985602337900
Last Sign-in: Jul 2, 2012

Steinl D.

HelpDesk Service Delivery Manager
   Nigeria
  |  2:46 pm Local Time

Overview

Customer Support - Live Chat support - Administrative Support Services - Email Solution - Non Stop 24/7 Virtual Support - Web Research.
Enterprising, proficient IT Administrator / Hardware / Network / ERP-Application Support - with over 9 years of experience in the industry, Have strong technical knowledge & Experience in Server, Network & Hardware Installation and Troubleshooting.

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Skills (4)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Customer Service
Helpdesk
Enterprise Resource Planning
ERP Test
My Score
avg

Service Description

Remote HelpDesk support,CRM,Customer Service Support,Data Entry,Application support,users support and Network support.

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Employment

BancTec
Service Support Consultant
2006 - Present
•Application implementation for FrontCollect payment systems. •Ability to troubleshoot/identify problems across all tiers of web based applications •Configure server operating system services,...
Zenith Bank Int'l
System Administrator
2003 - 2005
•Renders adequate IT support to Phoenix core users. •Manage servers including backup server, Citrix server and their associated operating system and software •Hardware & Software installations...

Education

Delta State University,Abraka
Bachelor Of Science in Mathematics
1995 - 2000

Keywords

Remote support
Data entry
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Identity
Username
daphey
Type
Individual
Member Since
March 2012
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Steinl D. | Elance

Steinl D.