Strong thought leader with over 13 1/2 years of IT experience including over 10 years of providing Analytics, Reporting and CRM (Strategy Road mapping & Implementation in Marketing/Campaign Management, Sales & Contact Centre) solutions. Certified Project Management Professional (PMP) with over 8 years of client and project management experience overseeing teams of diverse skills and sizes. Entrepreneurial experience developing and selling a VaR (Value at Risk) based product, PRAMAN (Portfolio Risk Analyzer and Manager) in India. Deep...
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13+ years of overall IT experience including over 5 years with international, cross-cultural teams in Singapore and USA
10+ years on CRM/Customer-centric strategy roadmapping, application development and maintenance
8+ years managing teams of various sizes on client and community service
Certified PMP and trained on Qikview, Epiphany, Siebel, Pivotal CRM
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US-based top online higher education provider
IT Analytics Manager
2008 - 2009
• Managed project scope and schedule for multiple Reporting & Analytics projects with assets worth over US $ 0.5M in a fast-paced, tough delivery time-line based organization
• Supervised a team...
Leading IT services provider based in Teaneck,NJ
CRM Strategy Consultant, Team Lead
2008 - 2008
As Business Analyst/CRM Strategist -
• Performed the fit-gap analysis/evaluation of Savvion Business Manager or SBM for automating the Data Conflict Resolution Management process;...
A Big-4 firm in Consulting,Tax,Audit& Fin.Advisory
Manager Enterprise Applications
2003 - 2007
As Team Lead/Manager, worked extensively with C-level Executives / Senior Partners on a variety of engagements encompassing client service, community service, intellectual property building, pre...
Singapore based IT staffing firm(for HP,Singapore)
Siebel Interface Consultant
2003 - 2003
As Interface Consultant, enabled the “single view of customer” to the business in Asia Pacific by cleaning & enriching customer data and delivering it through data interfaces between legacy systems...
Econometric Associates (own start-up)
2002 - 2003
Econometric Associates is an entrepreneurial venture, setup in Hyderabad, India to develop the Visual Basic 6.0–based user-friendly Value-at-Risk or VaR calculator – PRAMAN, the Portfolio Risk...
One of the top-3 Indian IT services providers
1998 - 2002
As Team Lead, CRM Consultant and Developer, worked on a variety of technology platforms and gained significant technical expertise.
• Implemented Relationship-99 Lead (Third party lead vendor and...
INDIAN INSTITUTE of TECHNOLOGY, NEW DELHI
Master of Technology in Fibre Science
1996 - 1997