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Darrene Langgam | Elance
 
176985602337900
Last Sign-in: Nov 16, 2014

Darrene Langgam

Experienced Medical Billing and Coding Specilaist
   Philippines
  |   Dumaguete City, Negros Oriental

Overview

Minimum Hourly Rate $11

I aim to provide customer service, admin, medical billing and other related services to big or small but growing companies where I can fully utilize my skills, at the same time learn new things that would prepare me for future opportunity advancements.

I have worked for over 5 years in different BPO companies situated here in the Philippines but providing services to US based clients. I have been a Billing CSR for the Sprint Wireless account of Convergys Corporation. I was a CSR of the Provider Care Department of the Anthem Blue Cross of...

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Skills (10)

Tested
Customer Service
My Score
avg
Passed
Medical Billing
My Score
avg

Employment

WRS
Medical Billing Service Representative
2013 - Present
I manage the entire medical billing functions for a certain ENT provider. I create the claims, post payments, reconcile rejections, appeal denials and follow-up claim status.
SPi Healthcare
Quality Assurance Specialist
2012 - 2012
I audit CSR perfomances. I provide coaching and feedback. I also conduct refreshers to keep the CSRs abreast on new medical billing issues and changes.
SPi Healthcare
Customer Service Representative
2011 - 2012
I was a patient support CSR. I answer inquiries about patient statements. I explain patient responsibilities and insurance denials.
Convergys
Customer Service Representative for Sprint Wireles
2010 - 2011
I was a billing representative. I explain how the customers are getting the amounts on their bills. I update plans, provide discounts to premier customers and conducts basic phone troubleshooting.
Teletech Holdings Inc.
Customer Service Rep for Anthem CA Provider Care
2008 - 2010
I quote eligibility and benefits to providers. I give out claim status. I explain and provide resolutions to denials.

Education

Negros Oriental State University
Bachelor of Arts in Mass Communication
2004 - 2008
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
darreneyvonne02
Type
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Member Since
September 2014
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Darrene Langgam | Elance

Darrene Langgam