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Davied Dela Cruz | Elance
 
176985602337900
Last Sign-in: Jan 26, 2015

Davied Dela Cruz

Effective and Trust Reliable Freelance Expert
   Philippines
  |   Bacoor, Cavite`
  |  7:49 am Local Time

Verified Freelancer

Davied Dela Cruz's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $4

I'm Davied, your most effective and trust reliable freelance expert. I offer wide variety of services where I can display my skills and expertise. Major services I offer are the following:

- Technical Support (Email, Chat or Phone)
- Customer Service (Email, Chat or Phone)
- Data or Market research
- Virtual assistant jobs

I am fast learner. I make sure that my clients will get satisfaction with my service and the value of the price they pay for my work. I have strong background in all the services I offered. My background includes;

- 5...

Read More »

Portfolio

Provide over-the-phone technical support for customer¿s who has an issue regarding...
My responsibilities are the following: 1. Respond to customers email relating to...
Provide over-the-phone technical support for customer’s who has an issue regarding...

Skills (10)

Tested
Customer Service (Call center env.)
My Score
avg
Computer Competency
My Score
avg
Customer Service
My Score
avg
Google Search
My Score
avg

Employment

UnoTelly
Email Technical Support
2013 - Present
My responsibilities are the following: 1. Respond to customers email relating to concerns about the service or queries regarding to their account. 2. Assist customer through live chat. 3. Perform...
Acquire Asia Pacific
Dodo ISP Technical Support Representative
2013 - 2013
Provide over-the-phone technical support for customer’s who has an issue regarding their ADSL, Buddy-box and Dial-up accounts. Major Accomplishments • Been a top performer during the Transition...
Sitel Philippines
HP Notebook Technical Support
2012 - 2013
Provide over-the-phone technical support for customer’s who has an issue regarding their HP laptops. Offer warranty options for customers who are almost near their end contract date. Major...
Convergys Philippines
Team Officer in Charge
2012 - 2012
Manage a team composed of 16 agents. Provide coaching and feedback sessions to improve performance. Develop talents for individual who has a potential to become a next leader. Directly report to...
Convergys Philippines
Lead Training Specialist
2011 - 2012
Leads all training related to Globe’s line of business. Manage other trainers who provide new hire classes and uptraining sessions to agents. Provide assessment and approval for individuals who...
Convergys Philippines
Associate Training Specialist
2009 - 2011
Conducts training for new hire classes and uptraining sessions of the tenured agents. Provide support to Operations via floor walks and side-by-side sessions. Created materials, such as...
Convergys Philippines
Customer Service Professional
2008 - 2009
Provides over-the-phone support for customer’s who has issues regarding their prepaid mobile accounts. Handle inquiry calls and minor billing explanation issues. Major Accomplishments • Was...

Education

Asian Institute of Computer Studies
Associate Degree in Computer Science
2006 - 2008
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
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Per Client
Identity
Username
Davied_DelaCruz
Type
Individual
Member Since
June 2014
Elance URL
Verifications
0
Davied Dela Cruz | Elance

Davied Dela Cruz