Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

David Johnson | Elance
 
176985602337900
Last Sign-in: Nov 4, 2011

David Johnson

Operations Specialist and Contact Center Guru
   United States
  |   Spartanburg, SC
  |  4:02 pm Local Time

Overview

Minimum Hourly Rate $11

David is a multi-talented and hard-working individual with a knack for identifying business needs, and opportunities for growth and improvement. He utilizes his background in technology, analytics, reporting, strategic planning, project management, and presentational skills in combination with proven Business and Process Improvement methodologies to provide a meaningful and measurable strategy for change and improvement.

He is a passionate speaker, and is able to teach and present effectively to both the Business Professional and the Adult...

Read More »

Skills (7)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
English
U.S. English Basic Skills Test
My Score
avg
Operations Management
Operations Management Test
My Score
avg
Linux System Administration
Linux Test
My Score
avg
VOIP Administration
Voice Over IP Test
My Score
avg
Internet Security
Internet Security Test
My Score
avg

Service Description

Specialties

Call Center Management and Operations Support, Work Force Management, IEX, RTA, Linux and BSD (security and administration), Network Security, Digital Forensics, Graphic Design, Technical Writing, HTML/CSS, Asterisk, Avaya CMS, Reporting, Analytics, Minitab, Excel, Share Point Design, Statistics, Reporting, Root Cause Analysis, DMAIC, Lean and Six Sigma Techniques, Presentations, Change Management, and Process Improvement

Read More »

Keywords

VOIP
Contact Center Operations
Linux
Reporting
Analytics
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
dcjohnson
Type
Individual
Member Since
May 2011
Elance URL
Verifications
0
Groups
David Johnson | Elance

David Johnson