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Deirdre Wine | Elance
 
176985602337900
Last Sign-in: Apr 4, 2013

Deirdre Wine

Deskside Technician with 18 years experience
   United States
  |   Jersey City, NJ
  |  8:34 am Local Time

Overview

Minimum Hourly Rate $33

Certified and support the following systems:

CompTIA A+
Hewlett Packard Laser and Design jet Printers (all)
Ricoh and Ikon copier Certification
Laptops (Dell, Compaq, IBM, and HP)
Desktops (Dell, Compaq, IBM, and HP)

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Skills (10)

Tested
Digital Electronics
Network Security
Central Desktop Development
DOS
Firewall
HTML
HTML5
Internet Security
TCP/IP
VOIP Administration

Service Description

I am a certified Desktop Support, Network Engineer with 18 years of experience within Information Technology. Through extensive training and self-development, I have recognized my strengths in building relationships, enhancing creativity, delegation, communication, problem analysis, time management, and motivation to establish effective leadership in myself and with a team.

As a backup to my HP Manager I have managed over 42 employees. Recognized for my abilities, HP management organized for me to learn Project Management and provided the training. I was trusted to work on the projects for Morgan Stanley, Merrill Lynch, and Chase where my technical and management skills were utilized as a Deployment Manager delegating to over 142 contracted employees across the country.

I know my extensive technical and administrative experience will be of great asset to your company. I look forward to speaking with you about your company's needs. Moreover, how I may contribute to the fulfillment of your current objectives. My current salary request is open for negotiations.


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Employment

(Atos) Forest Labs
Lead Technical Support
2011 - 2012
Provide onsite support to remote and onsite users. Hardware and Software support on FDA applications Setup and support Cisco VOIP, IP Communicator, Blackberry, Connectivity.Win7 Migration ...
Ricoh USA Corp
Technical Support
2010 - 2011
Over the phone and internet chat support to Ricoh & Ikon contracted customers, and technicians. Assisted with driver installation on Windows XP/Vista/7 and Mac systems Troubleshoot...
Hewlett Packard
Field Technician
2006 - 2009
Supported NYC Financial district printers, desktops, laptops, and Proliant and blade servers. Analyzed, diagnosed, and replaced disk drives, modems, jet direct, network interface cards and...

Keywords

My Snapshot
1
Elance Level
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  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
DCWine
Type
Individual
Member Since
November 2011
Elance URL
Verifications
0
Deirdre Wine | Elance

Deirdre Wine