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Deanne Maira B | Elance
 
176985602337900
Last Sign-in: Nov 4, 2015

Deanne Maira B

Customer Support&Structure Development Specialist
   Philippines
  |   Pili, Camarines Sur

Overview

Minimum Hourly Rate $11

I am an independent freelancer. I love the freedom that comes with working at home and wherever I choose to go, no other position can offer so much freedom.

My objective is to do well at work and position my self as a great addition and contribution to my client and his team. I place great importance to building a healthy working relationship, built in trust, open communication, dependability. I am open to self advancement through independent training to better myself on my role.

I am experienced and interested in jobs that enable me to...

Read More »
Apr 13, 2015|Customer Service|Private|Completed
Apr 9, 2015|Research|Private|Completed
Feb 10, 2015|Other - Administrative Support|Private|Working
Jul 28, 2012|Research|Private|Completed

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Portfolio

Research and document it on excel and or Google docs.
An extensive comparison of Round the World travel itinerary with corresponding prices...

Skills (4)

Tested
U.S. English Basic Skills Test
My Score
avg
Passed
Email Etiquette Certification
My Score
avg
Customer Service Test
My Score
avg
Passed

Service Description

I am proficient and knowledgeable in the following Applications:

- FAQ and User Guide Development
- Team Management
- Kayako Ticket handling software
- Google Analytics
- Libsyn
- Wordpress
- Trello
- Windows and Microsoft Office and Google Drive Applications including but not limited to word processing, spreadsheet design and maintenance, navigating in databases and creating presentations.


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Employment

Capital Software
Junior Executive for Administration
2011 - 2014
Create and update the company Help site and FAQ in Wordpress. Update the company User Guide. Manage the flow of day-to-day operations, including schedule and shift management Create reports...
Capital Software Ltd
Customer Support Team Leader
2011 - 2014
Develop strategies the team will use to reach its goal. Provide any training and positive feedback and encouragement that team members need. Monitor team members' participation to ensure the...
Access Worlwide; Etrade Financial
Financial Service Associate / Independent Contribu
2008 - 2010
Handled phone and email support for clients bank and/or brokerage account. Gave assistance in web navigation, password reset, opening and closing of accounts, change of address. Submitted...

Education

Our Lady of Fatima University
Bachelor Degree in Nursing
-
Our Lady of Fatima University
Candidate for Doctor of Medicine
2009 - Present
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Virtual Assistant
data entry
administrative Assistant
Customer Support Manager
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
DeanneMaira
Type
Individual
Member Since
February 2012
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Deanne Maira B | Elance

Deanne Maira B