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Deborah L. | Elance
 
176985602337900
Last Sign-in: Jun 8, 2016

Deborah L.

Customer Service Representative / Data Entry
   United States
  |   Colorado Springs, CO
  |  11:56 am Local Time

Verified Freelancer

Deborah L.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $9

I am a professional with over 14 years experince in Customer Service. I have 3 consecutive years in the top 10% in Sales. I process orders, answer emails, interact with customers on a daily basis. I perform numerical calculations with accuracy, creating quotes for bidding purposes.

I am proficient in data entry. I type 60 wpm with 100% accuracy. I use the numeric keyboard daily and with 100% accuracy. I have over 12 years experience using Microsoft Office.

I am available Monday through Friday, after 4pm Mountain Time. I am also available...

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Portfolio

Skills (2)

Tested
U.S. English Basic Skills Test
My Score
avg
Passed
Office Skills Test
My Score
avg
Passed

Employment

Redbeacon
Quality Assurance
2012 - 2014
Audited calls from an overseas call center. Created spreadsheets to grade specific agents. Submitted daily and weekly reports.
Clevertech Staffing / UPRS
North America Based Outbound Sales Professional
2012 - 2012
This position requires calling relatives of people who have left assets that have gone unclaimed. A judgement once contact is made if this is the rightful owner. Verify and update current contact...
Softrock, Inc
Media Buyer
2010 - 2012
Post employment opportunities on Craigslist. Verify posting is up and meets media metrics for success and quality. Posting must be accurate with no typing errors.
Allied Paper Co., LLC
Account Representative
2009 - 2012
Confer with customers to take orders, udate accounts, enter new accounts keeping four databases current, asses customer needs, solicit sales.
Business Technologies
Help Desk Support Specialist
2006 - 2009
First responder troubleshooting hardware and software problems. Requirements included good communication skills to effectively gather details of computer issues. Resolve difficulties in an...

Education

University of Phoenix
Associates of Arts Human Services
2009 - 2011
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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deblane
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Member Since
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Deborah L. | Elance

Deborah L.