BS degrees in both Finance and Business Administration I have over 30 years experience in all aspects of Office Administration, from running a small office to managing 7 divisions for one company and everything in between. I am experienced in customer service, both inbound and outbound, have scheduled production activity and calendars, adept at using all office equipment, and computer skills are current.
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Interpersonal Problem solving Multi-tasking Organizational Customer Service Data Entry Word Excel Access Outlook Lotus Notes CICS Quick Books Credit & Collections Call Center Scheduling Accts Payable Accts Receivable Payroll CRVS DJMS Navy Jmps, IATS Dispatching Inventory Control TimeSlips Abacus Law Abacus BackOffice MS Office
Legacy, Triumph, CAS, 2010, CC90%u2019s, LOC & Lending, Expo, BPO, Pay by Phone, and banking.
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James Bruce, Attorney, Family Law
2004 - 2007
General secretarial as well as client contact, scheduling appointments and court appearances, billing, maintaining client files, documentation, close attention to detail. Utilized TimeSlips, Abacus...
Credit Analyst, Small Business
2000 - 2004
Analyzed fiscal responsibility of customer accounts, made sound decisions to ensure profitability while maintaining a professional working relationship; serviced, dunned, and controlled accounts...
DOD Defense Finance and Accounting Service
Fiscal Accounting, Payment Resolution
1992 - 1999
Federal Appointment, Department of Defense,. I was responsible for resolving claims made by active and retired military members, family members, civilian employees and businesses who had not...
Cremation Service Inc
Manager, Cleveland Operations
1984 - 1992
I was responsible for the smooth operation of seven separate divisions. Activities included, but were not limited to, scheduling, coordinating services, dispatching, customer service, grief...
David N Myers College
Bachelor of Science in Finance and in Business Adm