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Stephanie A | Elance
 
176985602337900
Last Sign-in: Jun 29, 2015

Stephanie A

Outsourcing collections/backoffice/processing
   United States
  |   Miami, FL

Overview

Minimum Hourly Rate $18

Debtor Plus Collection Service, Inc. is an independently owned back-office solution agency, headquartered in Florida. We are dedicated to providing solutions for large, medium and small businesses. We specialize in non-core tasks, including collections, reporting, invoicing, proactive bill payment, order processing, payment processing via lockbox and all other back-office functions. We also support sales functions for most companies.

Our staff is highly professional and ready to start immediately.

Turn your organizationís back-office...

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Skills (10)

Tested
Accounts Payable Management
Business Analysis
Human Resource Management
Sales
Call Center Skills
Customer Service
Customer Service Test
My Score
avg
Passed
General Office Skills
Knowledge of Microsoft Office
Microsoft Excel
Microsoft Outlook

Service Description

Back-Office Call Center Services Capabilities

Management reporting
Call recording and monitoring
Quality support services
Our agents support your customers by:
Answering product queries
Answering customersí questions regarding their accounts and transactions
Performing account and customer demographics maintenance
Ordering/setting up additional product features
Other features include:
Foreign language support
Ability to customize a program to your requirements
A pay-as-you-go model to ensure you only pay for the calls we handle on your behalf


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Education

Nova Southeastern University
Masters of Business Administration/Information Sys
-

Keywords

debt collections
payment processing
payments solutions
data entry
lockbox service
utilities
government
My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
Hours
Reviews
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Clients
Total
Repeat
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Identity
Username
debtorpluscolle...
Type
Individual
Member Since
September 2012
Elance URL
Verifications
0
Stephanie A | Elance

Stephanie A