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Dena Edgmon | Elance
 
176985602337900
Last Sign-in: May 24, 2015

Dena Edgmon

I have all of the business skills
   United States
  |   Wheeling, WV

Overview

Minimum Hourly Rate $13

Motivated, team-player possessing exceptional leadership, administrative and analytical skills is seeking a challenging opportunity to utilize education and experience. With over three years experience of on-line services including Project Management, Technical Support, Lead Management and Customer Support you can rest assured in knowing that your projects and clients will be well taken care of.

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Apr 1, 2015|Customer Service|Private|Working
Dec 8, 2014|Customer Service|Private|Working
May 6, 2014|Virtual Assistant|Private|Completed
Jul 16, 2013|Virtual Assistant|Private|Completed
|
4.2

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Skills (8)

Tested
Knowledge of Microsoft Office
Customer Service
Data Interpretation
Project Management
Management Skills
Call Center Skills
Email
Time Management

Service Description

My skills with forecasting, over twenty years of customer service experience, people management, Technical Support,Microsoft package expertise, organizing and policy writing and adherence are just some of the skills that I offer you.
As a resume only gives you a glimpse of the person I am, I look forward to discussing a future relationship at your earliest convenience.


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Employment

Edgmon Solutions
Project/Resource Manager
2009 - Present
Providing all of the needs of the any business will need to ensure their customers are provided the best services possible.
PTG International
Project and Resource Manager
2007 - 2009
Project Manager Daily duties include all customer satisfaction aspects for a contract including all support tickets resolution, query based reports, technical advisement and basic project...

Education

Montgomery College
Associates of Arts
-

Keywords

customer service
technical support
project management
resource management
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
dedgmon
Type
Individual
Member Since
March 2012
Elance URL
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0
Dena Edgmon | Elance

Dena Edgmon