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Randy N. | Elance
 
176985602337900
Last Sign-in: Feb 5, 2013

Randy N.

Freelance customer service/sales/all-around guy.
   United Arab Emirates
  |   Al Satwa, Dubai

Overview

Hi! I am an individual looking for opportunities where I can apply my knowledge and experience as a customer service specialist in several fields. I used to work in contact centers and provided phone/chat/email support for various products/clients such as Sprint, Xbox 360, Emerson Insinkerator, 411, William Hill Online, etc. Filipino is my mother tongue but I am fluent in English. I am currently living in Dubai and currently working as a salesman for Brother Printers and Lenovo PCs. My exposure in IT sales gave me some knowledge and...

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Skills (10)

Tested
English Spelling Test (U.S. Version)
My Score
avg
Customer Service Test
My Score
avg
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
Social Media Marketing Test
My Score
avg
Passed
Office Skills Test
My Score
avg

Service Description

I can provide a variety of services that can utilize my past experience in customer service. My previous jobs would usually involve email composition and chat conversations so I am pretty confident of my English writing skills and I am well-versed in several topics such as Gaming, Sports, Music and IT.

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Employment

DULSCO LLC 
IT Merchandiser (Brother and Lenovo Products)
2010 - Present
Salesman for Lenovo PCs and Brother Printers/Fax
Paragon International Customer Care 
Online Gaming Specialist
2008 - 2010
Chat and Phone Support for Online Casino and Poker Sites. (William Hill, Playtech)
Sykes Asia
Technical Support
2007 - 2008
Phone and Email Support for In-Sink-Erator products.
Telus
Technical Support Representative
2007 - 2007
Phone/Email support for Xbox 360 users.
InfoNXX
Directory Assistance Associate
2006 - 2007
C-cubed
Customer Service Associate
2005 - 2006
Phone Support for American Express cardholders in the United States
Software Ventures Inc. Connect
Customer Contact Associate
2005 - 2005
Telemarketer for Verizon Superpages

Education

Siena College
Bachelor of Science in Business Administration
-
Overview  |  Job History  |  Resume/C.V.

Keywords

customer service
sales
english
troubleshooting
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Identity
Username
DeeNecesito
Type
Individual
Member Since
February 2013
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Randy N. | Elance

Randy N.