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Joyce Dela cruz | Elance
 
176985602337900
Last Sign-in: Mar 4, 2014

Joyce Dela cruz

Experienced Customer Service/Mobile Tech Support
   Philippines
  |   caloocan city, metro manila
  |  12:30 am Local Time

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Joyce Dela cruz's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

I have worked as a customer service representative and mobile technical support for 5 years. I am supporting the one of the biggest cellular phone company in Australia and New Zealand. I have resolved a lot of technical issues such as emails, internet connection, microsoft account, and other technical issues. Even repair issues and general inquiries. I receive a lot of commendations from our customers. I can offer my hardworks in your company.

Read More »
May 16, 2013|Academic Writing|$20|Completed
|
4.0

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Portfolio

Experienced Customer Service Rep/ Mobile Tech Support

Skills (6)

Tested
Customer Service Test
My Score
avg
Passed
Email Etiquette Certification
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg
Passed

Employment

PCCW Teleservices Philippines Inc.
CSR/ Mobile TSR
2011 - 2013
providing fantastic customer service experience. Giving best resolution for all mobile technical issues as well as repair issues.

Education

University of Caloocan City
Bachelor of Arts Major in English
2004 - 2008
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
delacruzjoyce
Type
Individual
Member Since
May 2013
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Joyce Dela cruz | Elance

Joyce Dela cruz