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Denise H. | Elance
 
176985602337900
Last Sign-in: Nov 22, 2010

Denise H.

Technical Writer and Editing Professional
   United States
  |   Bridgewater, MA

Overview

More than eight years of experience in professional technical writing and editing for business software.

Extensive experience writing user guides, help systems, installation guides, new feature descriptions, database configuration guides, documentation plans, release notes, and administration guides for business software.

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Skills (1)

Tested
English
English Vocabulary Test (U.S. Version)
My Score
avg
Passed

Service Description

I am an experienced technical writer and editor who consistently provides clients with the right documentation delivered on time, with high quality. I'm very adept at understanding new concepts, which helps to ensure my technical documentation is both accurate and useful from the end user's perspective. I work well both as part of a team and independently, while always keeping clients current on the project status.

So, whether you need help writing a user guide, creating a resume, producing training material, or editing a novel, contact me. As a dedicated and skilled professional, I will go that extra mile to ensure your project is a success.

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Employment

Conservation Services Group
Senior Technical Writer
2010 - Present
Design and create all user documentation for .NET application. Create and maintain Microsoft Word templates for department.
Ingenix
Technical Writing Consultant
2010 - 2010
Developed WebHelp systems for new healthcare software products, update existing help systems, and assist in creating corporate documentation.
GE Intelligent Platforms
Technical Writer Consultant
2009 - 2010
Assisted in re-branding Help systems and upgrading WinHelp to HTML Help.
Eze Castle Software
Technical Writing Manager
2005 - 2008
Managed and assisted team of writers responsible for providing user documentation to both internal and external clients for all company products, including trade processing, portfolio management,...
Amgen, Incorporated
Contract Technical Writer
2004 - 2005
Worked with engineers, subject matter experts, and training personnel to deliver training material for FDA-compliant standard operating procedures of equipment and techniques used in developing...
Softrax Corporation
Technical Writer II; Technical Writer I
1999 - 2002
Created, standardized, and maintained end user documentation for client/server revenue recognition software.

Education

University of Massachusetts at Amherst
Bachelor of Arts, English
1995 - 1999

Keywords

writer
editor
user guide
Help
proofreader
My Snapshot
2
Elance Level
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Identity
Username
denisemhale
Type
Individual
Member Since
May 2009
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Denise H. | Elance

Denise H.